Job Description

This role is with METRO Cash & Carry India Ltd. (a unit of Reliance Retail)

Job purpose: Increasing sales of relevant articles amongst HORECA (Hotels, Restaurants, Caterers) & Institutional customers

Job dimensions: Planning daily and weekly visit to the customers and acquisition of new customers in the assigned area

Key Responsibilities & Accountabilities:

§ Creation of daily and weekly sales plan and order lists

§ Diligently follow the customer visit plan every day 

§ Managing the accounts of 80 -140 customers

§ Interacting with customers regularly and developing relationship with them

§ Identifying bulk order opportunities and capitalizing on them

§ Increase the number of buying customers and basket size of customer

§ Identifying and rectifying de-growth amongst the customers

§ Enrollment and tagging of new customers with sales potential

§ Understanding customer’s business and recommending articles to them

§ Coordinating with logistics and full-service desk for delivery

§ Assisting visiting customers with their purchase from the store

§ Ensuring timely delivery of orders and managing bulk orders

§ Coordinating with internal stake holders for special pricing

§ Continuously updating knowledge about articles and offers

§ Coordinating with customers for orders during Invoice level promotions

§ Track customer wise sales and keep a check on customer balance 

§ Identify customers with a high sales potential and get them tagged 

§ Achieving sales & margin target month on month & annually

§ Promote sales of private label products in the upcountry market

§ Assisting customers with festive gifting options from Metro’s catalogue

§ Finding potential customers who can use metro’s festive gifting offerings

§ Coordinating with main cash team for payment processing.