Company Overview

Reliance Retail is India's leading and most dynamic retailer, offering a comprehensive omni-channel presence through integrated store concepts, digital, and new commerce platforms. Since its inception in 2006, the company has excelled in delivering outstanding value, high-quality products, and unparalleled shopping experiences to over 193 million loyal customers across various sectors like Consumer Electronics, Fashion & Lifestyle, and Grocery. Headquartered in Mumbai, we operate more than 15,000 stores nationwide, making us the largest store network in India.

Job Overview

We are seeking a Retail Store Manager for our senior-level position at Reliance Retail. This is a full-time role located in Bhabhua, Gaya, Araria, Jahanabad, Madhepura, and Bhagalpur. The successful candidate will oversee daily store operations, focusing on maximizing profitability and ensuring excellent customer service. The role requires a strategic mindset to drive store growth and efficiency, as well as managing staff effectively in a dynamic retail environment.

Qualifications and Skills

• A proven track record in store management or retail operations, particularly in retail grocery and fashion sectors, to efficiently manage the day-to-day activities of the store.
• Strong skills in warehouse operations and food and beverage operations to optimize inventory levels and ensure high-quality product offerings.
• Experience in P&L management to analyze financial performance, set budgets, and strategize on profit enhancement while controlling costs.
• Thorough understanding of loss prevention techniques to safeguard store assets and maintain financial integrity.
• Excellent leadership abilities to cultivate a high-performing team environment and motivate staff to achieve sales and operational targets.
• Proficient in employing technology solutions to streamline operations and enhance the customer experience.
• Ability to implement strategic initiatives and partnerships to boost store competencies and product offerings.
• Must have strong communication and interpersonal skills to liaise effectively with customers, suppliers, and internal teams.

Roles and Responsibilities

• Oversee all aspects of store operations, including sales, inventory management, and customer service, to ensure smooth and efficient functioning.
• Develop and implement store strategies aimed at increasing revenue, enhancing customer satisfaction, and improving overall profitability.
• Monitor financial performance, including budgeting and cost control, to achieve financial targets and optimize store expenditure.
• Lead, train, and motivate store staff, fostering a positive workplace culture focused on customer service excellence and teamwork.
• Manage inventory levels through effective warehouse operations to minimize waste and ensure products are well-stocked.
• Coordinate retail grocery and fashion operations, ensuring high standards of product presentation and merchandising.
• Implement loss prevention policies and procedures to protect store assets and minimize financial losses.
• Collaborate with regional and national teams to align store objectives with company goals and marketing strategies.