Role Summary:

We are seeking a dynamic and results-driven Regional Business Manager (RBM) to lead and drive sales growth across a defined cluster/region of our optical retail stores. The RBM will be responsible for ensuring the delivery of business objectives through strategic planning, team development, superior customer experience, and high-performance execution at the store level.

Key Responsibilities:

• Sales Leadership:
• Drive topline sales performance across assigned clusters by setting clear sales targets and monitoring achievement on a regular basis.
• Team Management:
• Lead, coach, and motivate Store Managers and front-line staff to achieve business goals. Foster a culture of ownership, accountability, and high performance.
• In-store Customer Experience:
• Champion world-class customer service standards through initiatives like Eye Camps, in-store visual merchandising, and experiential zones.
• Operational Excellence:
• Ensure smooth day-to-day store operations, adherence to SOPs, inventory control, and optimal manpower planning.
• Business Planning:
• Create and execute local area marketing plans to enhance footfall and brand visibility. Leverage market trends and customer feedback to improve store-level performance.
• Performance Review:
• Conduct regular performance reviews of stores and staff. Identify training needs and work with HR/training teams to bridge skill gaps.
• People Development:
• Build a strong talent pipeline through mentoring, recognition, and succession planning.
• Cross-functional Collaboration:
• Work closely with marketing, merchandising, supply chain, and HR teams to support regional growth initiatives.
• Reporting & Analysis:
• Analyze store-level performance data and provide actionable insights to management for continuous improvement.

Key Requirements:

• 8 to10 years of experience in retail sales/operations management, preferably in optical, lifestyle, fashion sectors.
• Proven ability to drive sales through customer-centric initiatives and innovative campaigns like Eye Camps and promotional events.
• Strong leadership and people management skills with a track record of building high-performing teams.
• Excellent communication, analytical, and problem-solving abilities.
• Experience working in a fast-paced, multi-store retail environment.
• Ability to travel across assigned regions/clusters as needed.

Why Join Us?

Be a part of one of the fastest-growing optical retail brands in India, where you will have the opportunity to lead from the front, shape regional success stories, and make a real impact on customer lives by improving vision and confidence.