Company Overview

Reliance Retail is a renowned retail organization known for its commitment to quality and customer satisfaction. We operate a series of highly successful stores nationwide, providing a wide range of products at competitive prices. Our team is dedicated to ensuring a safe and secure environment for both employees and customers.

Job Overview

The Loss Prevention Manager is a mid-level, full-time position crucial to maintaining the security and safety of our retail sites. The role involves overseeing loss prevention initiatives, managing security systems, and leading a team to mitigate risks and prevent loss.

Qualifications and Skills

• Deep knowledge and experience in handling various security systems and technologies.
• Proficient in conducting thorough and effective audits to identify potential loss areas.
• Expertise in overseeing and managing inventory to minimize shrinkage and loss.
• Ability to evaluate risks and develop strategies to mitigate them efficiently.
• Skilled in investigating incidents and identifying the root cause of losses.
• Competence in handling emergencies and crisis situations effectively.
• Excellent verbal and written communication skills to interact with various stakeholders.

Roles and Responsibilities

• Ensure the optimal availability and utilization of security tools such as CCTV cameras, DVRs, EAS (Electronic Article Surveillance) and Monitoring systems to combat theft and fraud.
• Supervise daily inventory count, with a focus on high-shrinkage items and detect fraudulent activities & potential losses at a very nascent stage.
• Respond promptly to incidents and emergencies.
• Prepare comprehensive incident reports with actionable
• Assist store operations in initiating FIRs or complaints when required and liaise with civil authorities for effective legal follow-up on loss prevention matters.
• Investigating Incidents: Investigate incidents of theft, fraud, or policy violations, compiling detailed reports on findings and recommending corrective actions.
• Conducting Audits: Perform regular and systematic Inventory audits, and security systems to identify discrepancies and potential areas of loss.
• Collaboration with Other Departments: Work closely with other departments, such as finance, operations, and human resources, to address and resolve loss-related issues.