Job Overview

Reliance Brands is seeking a highly skilled and experienced Fashion Consultant/ Sr Fashion Consultant for our retail luxury brand segment. This executive-level, full-time position is based in Bangalore or Chennai. The individual will play a crucial role in enhancing our luxury brand proposition and delivering exceptional customer experiences through personalized fashion consultations and trend analysis.

Qualifications and Skills

• Proficiency in customer relationship management strategies to foster loyalty and satisfaction (Mandatory skill).
• Extensive knowledge and understanding of luxury fashion brands, styles, and market trends (Mandatory skill).
• Advanced capabilities in visual merchandising to effectively display and promote luxury products (Mandatory skill).
• Adept at analyzing fashion trends to provide updated and informed fashion advice to clients.
• Skilled in personal styling techniques, tailoring fashion advice to individual client needs and preferences.
• Understanding of retail sales strategy to meet sales targets and enhance customer engagement.
• Proficient in providing wardrobe consultation services to clients, helping them select appropriate high-end clothing.
• Dedicated to delivering top-tier luxury customer service experiences for a discerning client base.

Roles and Responsibilities

• Deliver exceptional and personalized fashion consultation services to clients, enhancing their shopping experience.
• Maintain up-to-date knowledge of current luxury fashion trends and apply this to drive sales and customer satisfaction.
• Coordinate and organize visual merchandising efforts to effectively showcase luxury products.
• Build and maintain strong relationships with clients to encourage repeat business and long-term customer loyalty.
• Develop and implement innovative sales strategies tailored to luxury retail to optimize sales and service delivery.
• Conduct in-depth wardrobe analysis and consultations to recommend suitable luxury apparel and accessories to clients.
• Consistently provide high-level customer service that aligns with Reliance Retail's standards of excellence.
• Work collaboratively with retail staff to ensure seamless customer service and operational efficiency.