Company Overview

Reliance Retail is India’s largest and fastest-growing retailer, offering a diverse omni-channel presence with integrated store concepts, digital, and new commerce platforms. Renowned for delivering superior quality products and exceptional shopping experiences, the company proudly serves over 193 million customers nationwide, including strong fashion and lifestyle segments with leading international brands.

Job Overview

We are seeking a Junior Fashion Consultant for Adidas Kids at Reliance Retail, specializing in delivering superior customer service and fashion advice. This full-time role, located in Ahmedabad or Bangalore, is ideal for candidates with 1 to 3 years of relevant experience, eager to interact with customers, understand fashion trends, and drive retail sales in a dynamic environment.

Qualifications and Skills

• Customer Service (Mandatory skill): Demonstrated ability to interact professionally and warmly with customers, ensuring exceptional service at every stage.
• Fashion Consulting (Mandatory skill): Confidently assess and recommend apparel and accessories, aligning with the brand’s image and customer preferences.
• Product Knowledge: Possess in-depth understanding of Adidas Kids product lines, features, materials, sizes, and care instructions for optimal customer guidance.
• Trend Awareness: Stay updated on the latest children’s fashion trends, including seasonal collections and international influences.
• Fashion consultant: Ability to provide tailored fashion advice and suggest suitable outfit combinations that match customer needs and preferences.
• Retail Sales: Prior experience in a retail environment driving sales, meeting targets, and maximizing cross-selling and up-selling opportunities.
• Effective communication: Strong verbal communication and active listening skills to engage customers, build rapport, and ensure clarity in recommendations.
• Teamwork and collaboration: Capable of working cohesively within a busy retail team, supporting colleagues and contributing to a positive work environment.

Roles and Responsibilities

• Greet customers proactively and assist them in selecting outfits, ensuring they receive expert fashion advice tailored to their children’s needs.
• Maintain comprehensive knowledge of Adidas Kids products, upcoming arrivals, and brand initiatives to effectively promote the store’s assortment.
• Keep abreast of ongoing children’s fashion trends and communicate these to customers, emphasizing suitable selections for various occasions.
• Achieve individual and team sales targets by leveraging product knowledge and delivering outstanding customer experiences at every interaction.
• Ensure attractive merchandise presentation and replenishment, keeping store displays in line with Adidas guidelines and visual standards.
• Handle customer queries, exchanges, and feedback efficiently, resolving challenges to ensure high satisfaction and retention rates.
• Collaborate with colleagues on promotional activities and in-store campaigns, supporting events that enhance store footfall and engagement.
• Comply with Reliance Retail’s operational policies and procedures, including cash handling, stock control, and reporting requirements.