Key Responsibilities

·        Sales & Operations: Drive revenue to meet or exceed department sales targets by analyzing data and implementing strategies. Manage daily, weekly, and monthly operations, including opening/closing routines.

·        Staff Management: Hire, train, mentor, and supervise staff, including conducting performance reviews and addressing HR issues.

·        Inventory & Merchandising: Maintain optimal stock levels, oversee product placement, and implement visual merchandising standards.

·        Customer Service: Address customer complaints, resolve issues, and ensure a positive shopping experience.

·        Administration: Manage department budgets, monitor expenses, and ensure compliance with security and health/safety regulations. 

·         

Requirements & Skills

·        Experience: 1-5 years of retail experience in handling general merchandising, often with prior supervisory or management experience required.

·        Skills: Strong leadership, communication, and interpersonal skills.

·        Technical: Proficiency in retail POS systems, general merchandising and inventory management software.

·        Flexibility: Ability to work flexible hours, including weekends, evenings, and holidays.

Qualification

·        Graduation