Department Manager
Department Manager
95
Applications
Chennai
Vellore
Tiruvannamalai
Thiruvallur
Full-Time
Mid-Level: 4 to 6 years
Posted on Jan 06 2026
About the Job
Skills
Retail Sales
Stakeholder Management
Team Leadership
Process Improvement
Conflict Resolution
SAP
Analytical Skills
Customer Relationship Management (CRM)
Job Description
- Responsible for presentation, sales, profitability, VM and customer satisfaction of categories/brands in the respective department
- Achieve revenue, gross margin
- Control inventory level and shrinkage
- Increase margins and minimize expenses
- Achieve higher average transaction value per customer
- Stores to look as per guidelines
- Ensure that sales team meets customer’s need
- Assist customer for location of product, point of purchase and answer questions
- Ensure effective stock and VM
- Monitor sales figure/inventory planning
- Gather consumer data for feedback
- Adhere to Mockshop guidelines
- SOP Implementation and Adherence in department.
- Sales staff are trained and constantly updated
- Product knowledge, brand differentiation
- Recognize and develop talent
- Optimize manpower resource for category
- Functional and behavioral training
- Mentor sales assistance through training and career planning
- Update category and store associates on latest development in new product/brands and presentation/selling technique
About the company
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the yea ...Show More
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the years, developed and perfected our capabilities across people, processes and technology to meet our end objectives of creating a win-win proposition for our stakeholders across the value chain viz. Customers, Manufacturers/Farmers, Merchants, Brand Partners as well as of enhancing financial income and job security for tens of millions of Indians.
Today, Reliance Retail serves a loyal customer base of more than 193 million across the country, catering to daily and occasional needs across the major consumption baskets of Consumer Electronics, Fashion & Lifestyle, Grocery, Pharma and Connectivity. We operate the largest store network in the country with 15,000+ stores, spread over 42 million square feet of retail space and present across 7,000+ cities. Our omni-enabled store networks and extensive portfolio of digital commerce platforms bolstered by a strong supply chain and technology infrastructure, and supported by a well-trained workforce enable us to provide customer service par excellence.
We continue to build our capabilities through organic growth, acquisitions, partnerships and strategic investments to strengthen our competencies and bolster our product offerings. Our strong own brand portfolio is complemented by an equally strong brand partner portfolio, as Reliance Retail continues to be the partner of choice for leading national and international brands. ...Show Less
Industry
Retail
Company Size
10001+ Employees
Headquarter
Mumbai, Maharashtra
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