Company Overview

Reliance Retail is India's largest and fastest growing retailer with a comprehensive omni-channel presence in store concepts, digital platforms, and new commerce. Known for its superior value, quality products, and unparalleled shopping experience, the company plays a pivotal role across Consumer Electronics, Fashion & Lifestyle, Grocery, and more. Reliance Retail operates over 15,000 stores nationwide, supported by a robust supply chain and technology infrastructure.

Job Overview

We are seeking a skilled Department Manager to join our team in Nagpur and Amravati. This full-time, mid-level position requires 4 to 6 years of experience in retail management. The Department Manager will play a critical role in overseeing daily operations and ensuring the highest level of customer satisfaction.

Qualifications and Skills

• Demonstrated expertise in sales management to achieve departmental sales targets and drive profit growth. (Mandatory skill)
• Experience in executing sales operations, implementing strategies that enhance customer engagement and sales performance. (Mandatory skill)
• Proficient in logistics management to coordinate supply chain activities and ensure timely delivery of products. (Mandatory skill)
• Strong team leadership skills to motivate and guide staff in achieving departmental objectives efficiently.
• Adept at budget management, ensuring financial targets are met while maintaining cost controls.
• Exceptional customer service ability, focusing on delivering a seamless shopping experience to our consumers.
• Operational excellence in managing store operations and improving processes for better efficiency and effectiveness.
• Proven skills in cross-functional collaboration, working across multiple departments to achieve company goals.

Roles and Responsibilities

• Lead and manage the department to meet or exceed business targets with a strong focus on profitability and growth.
• Implement strategic sales plans to boost revenue and expand the customer base in alignment with organizational goals.
• Supervise departmental operations, ensuring efficient logistics and inventory management.
• Coordinate with cross-functional teams to improve operational efficiencies and customer satisfaction.
• Develop and train team members, fostering a positive work environment and performance-driven culture.
• Monitor market trends, competitor activities, and consumer behavior to stay ahead in the retail sector.
• Maintain budgetary controls, ensuring financial discipline and achieving cost-effective operations.
• Ensure compliance with company policies and procedures to uphold brand integrity and operational standards.