Company Overview

Reliance Retail is India's largest and most profitable retailer with a diversified omni-channel presence through integrated store concepts and digital platforms. Founded in 2006, we offer consumers an unmatched shopping experience with superior products and outstanding value. With over 15,000 stores nationwide, we serve more than 193 million loyal customers. Our headquarters are in Mumbai, Maharashtra with a vast team of over 10,001 employees. Learn more at relianceretail.com.

Job Overview

We are seeking a dynamic Department Manager to join our team in Nashik. This mid-level, full-time position requires a seasoned professional with 4-6 years of experience. The Department Manager will oversee store operations, drive sales, and ensure customer satisfaction within assigned departments. As a critical team leader, you will collaborate with other department heads to achieve organizational goals.

Qualifications and Skills

• Proven project management skills to effectively lead departmental initiatives and drive results.
• Demonstrated ability in team leadership, fostering a collaborative and empowering work environment.
• Proficient in strategic planning and execution to align departmental activities with company objectives.
• Strong performance management skills to monitor, evaluate, and enhance team productivity.
• Effective conflict resolution abilities to address and resolve challenges within the team or with clients.
• Data-driven decision-making skills to guide strategic and operational decisions with quantifiable metrics.
• Excellent stakeholder communication skills for clear and effective interaction across various levels of the organization.
• Must be adaptable to a fast-paced environment with evolving business needs and priorities.

Roles and Responsibilities

• Oversee daily operations within the department to ensure smooth functioning and alignment with corporate goals.
• Coordinate with other department managers to streamline processes and enhance the shopping experience.
• Develop and implement strategies to increase department sales and customer satisfaction.
• Monitor budget allocations for department initiatives, ensuring cost-effective resource management.
• Mentor and train staff, fostering skill development and team cohesion.
• Ensure compliance with company policies and industry regulations to maintain operational standards.
• Conduct regular performance evaluations of team members to ensure optimal productivity and growth.
• Prepare and present reports on departmental progress, challenges, and strategies to senior management.