Company Overview

Reliance Retail is India's largest, fastest-growing, and most profitable retailer, offering a diverse omni-channel presence through integrated store concepts and digital platforms. With a loyal customer base exceeding 193 million, the company meets the needs of consumers across major consumption categories such as consumer electronics, fashion, groceries, pharmaceuticals, and more, through the largest store network in India. Reliance Retail continually enhances its capabilities and service offerings through strategic growth and investments.

Job Overview

The Dark Store Operations Manager at Reliance Retail will oversee operations across multiple locations in Bhubaneswar, Cuttack, Balasore, Khurda, and Sambalpur. This full-time, mid-level position requires proven expertise in managing dark store operations. Ideal candidates will possess 4 to 6 years of relevant work experience, focused on optimizing warehouse management and logistics for streamlined inventory control and order fulfillment. The role seeks a strategic professional adept at leveraging data to drive operational excellence and improve service delivery.

Qualifications and Skills

• Extensive knowledge and experience in warehouse management to ensure optimal inventory storage and accessibility.
• Ability to enhance logistics operations, aiming for maximum efficiency and reduced delivery times.
• Proven track record in inventory control, ensuring accurate stock levels and minimizing discrepancies.
• Experience in process improvement to refine operational workflows and eliminate inefficiencies.
• Strong leadership skills to effectively manage and motivate a team towards achieving organizational goals.
• Proficiency in order fulfillment operations, ensuring timely and accurate processing of customer orders.
• Comprehensive understanding of supply chain management principles to support seamless store operations.
• Competency in budget management, capable of overseeing financial planning and spending within operational units.

Roles and Responsibilities

• Manage day-to-day operations in assigned dark stores, ensuring efficient workflow and productivity.
• Supervise and guide the store staff, fostering a positive and performance-oriented work environment.
• Implement logistics optimizations to enhance the efficiency of supply chain operations.
• Oversee inventory levels, ensuring accurate stock counts and availability to meet demand.
• Lead process improvement initiatives to drive operational efficiencies and cost reductions.
• Establish and monitor performance metrics for continuous improvement in operations.
• Ensure compliance with safety standards and regulations within the warehouse environment.
• Coordinate with cross-functional teams to align operations with business objectives and market demand.