Customer Service Associate (CSA) - Apparel Format
Customer Service Associate (CSA) - Apparel Format
7
Applications
Pune
Full-Time
Junior: 1 to 5 years
Posted on Apr 16 2026
About the Job
Skills
Customer Service
Sales
Time Management
Multitasking
Teamwork
Communication
Job Description
Job Title: Customer Service Associate (CSA) – Fashion Retail Store
Location: Pune
Experience: 1–2 Years
Education: Minimum 12th Pass
Job Summary
We are looking for energetic and customer-focused individuals to join our fashion retail store as Customer Service Associates. The role involves assisting customers, maintaining store standards, and supporting daily store operations to deliver an excellent shopping experience.
Key Responsibilities
- Greet and assist customers in a friendly and professional manner.
- Help customers with product selection, sizing, and styling assistance.
- Ensure merchandise is neatly displayed and shelves are well stocked.
- Support billing and checkout processes when required.
- Maintain cleanliness and overall store presentation.
- Handle customer queries and provide prompt solutions.
- Support inventory management and stock replenishment.
- Work collaboratively with team members to achieve store sales targets.
Skills Required
- Good communication and interpersonal skills.
- Customer service orientation.
- Basic understanding of retail store operations.
- Positive attitude and willingness to learn.
- Ability to work in shifts, weekends, and holidays.
Eligibility
- Minimum qualification: 12th Pass.
- Experience in retail/customer service preferred but not mandatory.
- Freshers with good communication skills are welcome.
What We Offer
- Opportunity to build a career in fashion retail.
- On-the-job training and growth opportunities.
- Competitive salary and performance incentives.
About the company
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the yea ...Show More
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the years, developed and perfected our capabilities across people, processes and technology to meet our end objectives of creating a win-win proposition for our stakeholders across the value chain viz. Customers, Manufacturers/Farmers, Merchants, Brand Partners as well as of enhancing financial income and job security for tens of millions of Indians.
Today, Reliance Retail serves a loyal customer base of more than 193 million across the country, catering to daily and occasional needs across the major consumption baskets of Consumer Electronics, Fashion & Lifestyle, Grocery, Pharma and Connectivity. We operate the largest store network in the country with 15,000+ stores, spread over 42 million square feet of retail space and present across 7,000+ cities. Our omni-enabled store networks and extensive portfolio of digital commerce platforms bolstered by a strong supply chain and technology infrastructure, and supported by a well-trained workforce enable us to provide customer service par excellence.
We continue to build our capabilities through organic growth, acquisitions, partnerships and strategic investments to strengthen our competencies and bolster our product offerings. Our strong own brand portfolio is complemented by an equally strong brand partner portfolio, as Reliance Retail continues to be the partner of choice for leading national and international brands. ...Show Less
Industry
Retail
Company Size
10001+ Employees
Headquarter
Mumbai, Maharashtra
Other open jobs from Reliance Retail