
Customer Service Associate

Customer Service Associate
713
Applications
About the Job
Skills
Customer Service Associate is required in the below store location. This Store has been GAP Store and I have requirement is experience Employees in the Store. The Store Associate plays a key role in delivering an outstanding shopping experience by assisting customers, managing merchandise, and contributing to store performance.
1) Sales & Customer Engagement
· Assist customers in making informed purchase decisions based on current trends.
· Provide personalized service to enhance customer experience and drive repeat business.
· Ensure high levels of customer satisfaction through excellent sales service.
2) Store Operations & Merchandising
· Maintain merchandise as per brand standards, ensuring an organized and visually appealing store layout.
· Support inventory management, restocking, and shrink control.
· Ensure compliance with store policies and standard operating procedures.
3) Performance & Business Growth
· Contribute to the store’s Key Performance Indicators (KPIs), including sales targets and customer satisfaction scores.
· Participate in promotional activities and campaigns to boost sales.
· Stay updated on product knowledge to provide expert guidance to customers.
Key Performance Indicators (KPIs)
· Sales contribution & upselling performance
· Customer feedback & satisfaction ratings
· Merchandising compliance & inventory accuracy
About the company
Industry
Retail
Company Size
10001+ Employees
Headquarter
Mumbai, Maharashtra
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