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Customer Service Associate

Faridabad
Jaipur
Gurgaon
Mohali
Amritsar
Chandigarh
Full-Time
Junior: 1 to 10 years
15K - 22K (Per Year)
Posted on May 19 2025

About the Job

Skills

Time Management
Customer Support
Data Entry
Conflict Resolution
Customer Service Associate
Team Collaboration
Written Communication

Customer Service Associate is required in the below store location. This Store has been GAP Store and I have requirement is experience Employees in the Store. The Store Associate plays a key role in delivering an outstanding shopping experience by assisting customers, managing merchandise, and contributing to store performance.


1) Sales & Customer Engagement

· Assist customers in making informed purchase decisions based on current trends.

· Provide personalized service to enhance customer experience and drive repeat business.

· Ensure high levels of customer satisfaction through excellent sales service.


2) Store Operations & Merchandising

· Maintain merchandise as per brand standards, ensuring an organized and visually appealing store layout.

· Support inventory management, restocking, and shrink control.

· Ensure compliance with store policies and standard operating procedures.


3) Performance & Business Growth

· Contribute to the store’s Key Performance Indicators (KPIs), including sales targets and customer satisfaction scores.

· Participate in promotional activities and campaigns to boost sales.

· Stay updated on product knowledge to provide expert guidance to customers.


Key Performance Indicators (KPIs)

· Sales contribution & upselling performance

· Customer feedback & satisfaction ratings

· Merchandising compliance & inventory accuracy

About the company

Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience. Founded in 2006 with a view to revolutionize retail in India, we have, over the yea ...Show More

Industry

Retail

Company Size

10001+ Employees

Headquarter

Mumbai, Maharashtra

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