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Customer Relationship Manager

Bangalore
Bangalore Urban
Full-Time
Mid-Level: Less than 2 years
3L - 4L (Per Year)
Posted on Dec 23 2025

About the Job

Skills

Relationship Building
CRM Platforms
Account Management
Customer Feedback Analysis
Problem Solving
Data Analysis
Customer Retention
Negotiation

JD for CRM

 

>To ensure complaints closure compliance levels as per the defined standards

>To ensure service quality compliance with in the store as per defined standards

>To ensure quality web enquiry , thus ensuring higher customer satisfaction..

>To cross ckk the documentation of all sales

>To complete the desk board on Display data

>Provide support to  delivery; installation , validation and commissioning of all product categories.

>Credit Note Dote

>After sales; Customer follow Up

>Happy Calling with customers

>Co-ordinate with Resq team for Defective management, installation & service

>Quotation for Customers for bulk hiring

>Defective Management

About the company

Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience. Founded in 2006 with a view to revolutionize retail in India, we have, over the yea ...Show More

Industry

Retail

Company Size

10001+ Employees

Headquarter

Mumbai, Maharashtra

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