Cluster Manager
Cluster Manager733
Applications
733
Applications
Indore
Full-Time
Senior: 7 to 10 years
₹ 14L - ₹ 20L (Per Year)
Posted on May 02 2024
About the Job
Skills
Strategic Planning
Analytical Thinking
Store operations
P&L
Driving business
Shrinkage control
Customer centricity
Visual Merchandising
Company Overview
Reliance Retail is India's largest, fastest growing, and most profitable retailer with a diversified omni-channel presence. We focus on providing consumers with superior quality products and an unmatched shopping experience while enhancing financial income and job security for millions of Indians.
Job Overview
Senior Cluster Manager role with 7 to 10 years of experience in the retail industry. Full-Time position located in Indore.
Qualifications and Skills
- 7 to 10 years of experience in retail management with a proven track record of success
- Strong strategic planning and analytical thinking skills
- Expertise in store operations, P&L management, and driving business goals
- Experience in shrinkage control and a customer-centric approach
- Ability to lead and motivate store teams for performance excellence
- Proficiency in visual merchandising techniques and enhancing store aesthetics
- Must be handling retail operations of premium last format stores
- Ensure 100% knowledge and Adherence to SOP in all stores
- Conduct and drive cluster Audit as per norms
- Control shrinkage within specified norms
- Train in VM, SOPs, Customer Service and Product knowledge
Roles and Responsibilities
- Lead and manage a cluster of stores to drive business growth and profitability
- Develop and implement strategic plans for cluster expansion and revenue generation
- Ensure effective store operations, shrinkage control, and P&L management within the cluster
- Focus on customer centricity and excellent service delivery across stores
- Drive visual merchandising initiatives to enhance the shopping experience for customers
About the company
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the yea ...Show More
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the years, developed and perfected our capabilities across people, processes and technology to meet our end objectives of creating a win-win proposition for our stakeholders across the value chain viz. Customers, Manufacturers/Farmers, Merchants, Brand Partners as well as of enhancing financial income and job security for tens of millions of Indians.
Today, Reliance Retail serves a loyal customer base of more than 193 million across the country, catering to daily and occasional needs across the major consumption baskets of Consumer Electronics, Fashion & Lifestyle, Grocery, Pharma and Connectivity. We operate the largest store network in the country with 15,000+ stores, spread over 42 million square feet of retail space and present across 7,000+ cities. Our omni-enabled store networks and extensive portfolio of digital commerce platforms bolstered by a strong supply chain and technology infrastructure, and supported by a well-trained workforce enable us to provide customer service par excellence.
We continue to build our capabilities through organic growth, acquisitions, partnerships and strategic investments to strengthen our competencies and bolster our product offerings. Our strong own brand portfolio is complemented by an equally strong brand partner portfolio, as Reliance Retail continues to be the partner of choice for leading national and international brands. ...Show Less
Industry
Retail
Company Size
10001+ Employees
Headquarter
Mumbai, Maharashtra
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