Assistant Shop Manager, Store manager
Assistant Shop Manager, Store manager
1
Applications
Ernakulam
Malappuram
Full-Time
Mid-Level: 4 to 6 years
Posted on Dec 10 2025
About the Job
Skills
KPI Tracking
Store EBITDA
Ensuring earliest billing for each customer;Customer Complaints
Sales Reporting
Customer Service
Operational Excellence
Product Knowledge
Team Leadership
The Department Manager oversees the daily operations, sales performance, and staff management of a designated department within the retail store. This role ensures excellent customer service, optimal product presentation, and efficient processes to achieve sales targets
Sales & Performance Management
Staff Leadership & Development
Customer Service
Operational Efficiency
Qualification - Degree Mandatory
2 - 4 Years experience in retail sales
Strong leadership, communication, and organizational skills.
Ability to analyze sales data and make informed decisions.
Customer-service mindset and problem-solving ability.
Key Competencies
- Leadership & Team Development
- Customer Focus
- Sales & Results Orientation
- Time Management
- Merchandising & Visual Standards
- Conflict Resolution
- Attention to Detail
About the company
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the yea ...Show More
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the years, developed and perfected our capabilities across people, processes and technology to meet our end objectives of creating a win-win proposition for our stakeholders across the value chain viz. Customers, Manufacturers/Farmers, Merchants, Brand Partners as well as of enhancing financial income and job security for tens of millions of Indians.
Today, Reliance Retail serves a loyal customer base of more than 193 million across the country, catering to daily and occasional needs across the major consumption baskets of Consumer Electronics, Fashion & Lifestyle, Grocery, Pharma and Connectivity. We operate the largest store network in the country with 15,000+ stores, spread over 42 million square feet of retail space and present across 7,000+ cities. Our omni-enabled store networks and extensive portfolio of digital commerce platforms bolstered by a strong supply chain and technology infrastructure, and supported by a well-trained workforce enable us to provide customer service par excellence.
We continue to build our capabilities through organic growth, acquisitions, partnerships and strategic investments to strengthen our competencies and bolster our product offerings. Our strong own brand portfolio is complemented by an equally strong brand partner portfolio, as Reliance Retail continues to be the partner of choice for leading national and international brands. ...Show Less
Industry
Retail
Company Size
10001+ Employees
Headquarter
Mumbai, Maharashtra
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