1. Key Responsibilities

A. OTS Program Management

• Manage Operator Training Simulator (OTS) program across assigned sites.
• Lead and manage multiple OTS projects (Inhouse/vendor) within allocated budgets and resources.
• Coordinate closely with key stakeholders, including site operations, Technology, and L&D teams.
• Ensure timely, quality, and cost-effective delivery of OTS services.

B. In-House OTS Model Development

• Lead development of Inhouse model development.
• Contribute in critical area models development
• Review and approve Functional Design Specifications (FDS).
• Support control model development and integration.
• Drive internal capability building in model development.
• Ensure effective project execution and timely delivery.

C. Stakeholder and Vendor Coordination

• Coordinate with vendors/partners for project execution, technical support, and issue resolution.
• Drive cloud enablement of OTS systems and ensure smooth integration with infrastructure.
• Arrange and manage UniSim training for team members.
• Manage software upgrades.

D. OTS Training and Utilization

• Collect training needs of site teams
• Support site teams for the effective utilization of OTS and tracking across all sites.
• Plan and schedule end-user and instructor training programs.
• Migrate OTS models to the latest Software versions.
• Develop new generic models from existing plant-specific models to cover critical unit operations.

2. Data Management and Reporting

• Document projects, training sessions, and best practices.
• Publish utilization, effectiveness, and progress reports (weekly/monthly).
• Manage version control and software configuration for all OTS-related applications.
• Conduct audits and report findings with corrective action plans

4. Process & Governance

• Ensure alignment with internal business processes and corporate guidelines.
• Propose interactions with software vendors to enhance capabilities and support lifecycle management.
• Conduct annual experience-sharing forums among sites.
• Drive a robust suggestion scheme for continuous improvement.

5. Technical Standards & Competency Development

• Establish, adopt, and improve technical standards related to OTS systems.
• Build group competency through mentoring, training, and structured knowledge sharing.
• Lead technical audits and bridge identified gaps.

6. Required Skills & Competencies

• Proficiency in OTS software (preferably Honeywell UniSim) and process simulation tools.
• Strong understanding of refinery and petrochemical process technologies.
• Financial and budgetary planning capabilities.
• Ownership mindset with strong project delivery focus.
• Commitment to continuous learning and collaboration with operations & technical teams.
• Ability to mentor and lead internal teams in software, simulation, and process technologies.

7. Experience Requirements

• 14–18 years of experience in the refinery/petrochemical industry.
• Minimum 10–12 years of direct experience in developing and managing multiple OTS projects.
• Hands-on experience with process simulation, model development, and OTS lifecycle.