Customer Service



Junior: 1 to 3 years
20L - 36L (Per Year)
Posted on Feb 20 2024

About the Job


fluent ecnglish
interpersonal skills
rotational shift

*openings in international bpo*

Process - blended process

location - Mohali

Experience - 1year experience in BPO is mandatory

Qualification - undergraduate and graduate

salary -25k CTC

good communication skills required

immediate joiner is required

share resume on 8978933011

Job Overview

seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our users. This is a full-time position based in New Delhi, Delhi, and is suitable for candidates with 1 to 3 years of experience in customer service.

Qualifications and Skills

  • 1-3 years of experience in customer service
  • Excellent verbal and written communication skills
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and prioritize tasks effectively
  • Proficiency in using CRM software
  • Attention to detail and accuracy
  • Ability to work well in a team environment
  • Flexibility to work shifts and weekends as required
  • Positive and professional attitude
  • Ability to handle difficult customers with patience and empathy

Roles and Responsibilities

  • Responding promptly to user inquiries via phone, email, and chat
  • Providing accurate and reliable information to customers regarding job opportunities
  • Assisting users with navigating the website and resolving any technical issues
  • Handling and resolving customer complaints and concerns in a professional manner
  • Maintaining a high level of knowledge about the company's products and services
  • Identifying and escalating priority issues or trends to the appropriate teams
  • Building and maintaining positive relationships with users to ensure a high level of customer satisfaction
  • Coordinating with internal teams to address customer inquiries and requests
  • Updating and maintaining customer records and interactions in the CRM system
  • Contributing to the improvement of customer service processes and procedures

About the company

RightO is the best job portal to provide customer service


Business Consulting and S...

Company Size

11-50 Employees


New Delhi, Delhi

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