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Customer Service

Gurgaon
Full-Time
Fresher: Less than 1 year
15K - 30K (Per Month)
Posted on Jan 24 2024

About the Job

Skills

Chat
Working Experience
Communication
Phone Etiquette
Skilled Multi-tasker
Etiquette
Data Entry
Interpersonal Skills

Urgent openings for Customer Service Executive

Location - Gurgaon

Undergraduates and freshers can also apply

immediate joiners required

rotational shifts

candidate must be good at English

Salary - 15 to 30 k ctc

Job Overview


We are seeking a Customer Service representative . As a Customer Service representative, you will be responsible for providing excellent customer support and ensuring customer satisfaction. This is a Full-Time position based in Gurgaon, Haryana, India. The ideal candidate should have less than 1 year of experience as a fresher.


Qualifications and Skills


  • Excellent written and verbal communication skills
  • Previous experience in a customer service role is a plus
  • Ability to handle multiple customer inquiries simultaneously
  • Strong problem-solving skills
  • Attention to detail
  • Proficient in data entry and computer skills
  • Ability to remain calm and composed in challenging situations
  • Strong interpersonal skills
  • Knowledge of phone etiquette
  • Ability to multitask and prioritize tasks effectively


Roles and Responsibilities


  • Handle incoming customer inquiries via Live Chat, phone, and email
  • Provide accurate information about products and services
  • Assist customers in resolving their issues and complaints
  • Maintain a high level of professionalism and customer satisfaction
  • Process customer orders and returns
  • Update customer information in the database
  • Collaborate with other team members to ensure a seamless customer experience
  • Meet and exceed customer service goals and targets





About the company

RightO is the best job portal to provide customer service

Industry

Business Consulting and S...

Company Size

11-50 Employees

Headquarter

New Delhi, Delhi

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