Manager Wellness - Leading General Insurance Company - Mumbai.



Junior (1 to 3 years)
6L - 10L (Per Year)
Posted on Oct 10 2022

Not Accepting Applications

About the Job


customer experience
Key Accounts
client relationship
Client management
Relationship management

The details of the position are:

Company: Leading General Insurance Company.

Designation: Manager Wellness

Location: Mumbai

Work Days: 5

Reports to: VP Wellness

Role & Responsibilities:

  1. Take Lead on initiative to refine/Enhance the customer experience –Through regular training , Stakeholder engagement , Escalation evaluation and Monitoring of Service Parameters
  2. Mentors and evaluates team on Delivery management best practices and process Improvement opportunities
  3. Ability to successfully Handle multiple , complex projects /engagements simultaneously. Proven Experience at Developing and Maintain relationship with organization , customers , Clients and executives
  4. Publish Regular Dashboards on customer evaluation
  5. Understand Business Requirements and make the necessary service delivery enhancements

Expected profile –

  1. Ability to present data/findings in a structured manner
  2. Should have strong presentation and data gathering skills
  3. People Management and Client Management skills
  4. Experience in formulating and implementing work practices that are well defined and operational with minimum disruption .
  5. Liason with internal function including Sales , Network, CRT to ensure smooth functioning of the services
  6. Experience and conversant in service level agreements and operational Schedules .

For any further queries, Ms. Melissa at

About the company

RightMatch HR Services is an Executive Search firm specialising in Executive Search services for the BFSI Industry, focusing on Middle and Senior level Talent Search. RightMatch is a transparent organisation, which provides growth opportunities across levels, transparency, independent thinking, clarity, honesty and focus are the values on which the organisation is built.


Executive Search

Company Size

20-50 Employees



Other open jobs from RightMatch HR Services Private Limited