Job Description

Position:-Cluster Manager

ABOUT THE ROLE

·       The purpose of the Cluster Store Manager role is to manage the daily operations across numerous retail stores.

·       Responsible for driving sales to achieve targets, build a co-operative workforce team in each store and manage the daily operations across multiple stores.

·       The Cluster Manager will ensure store budgets are met, adequate training and support is provided to all team members and a strategic plan to actively drive sales.

Role And Responsibilities

·       To maintain and develop good channels of communication with customers and colleagues in other shops and local communities.

·       Promote a proactive approach to the management related to issues and ensure implementation of plan/strategy in addition to ensuring security procedures are adhered to.

·       High level of customer service skills, including complaint handling.

·       Demonstrated experience in Sales, Marketing & Operations.

·       Training and Development.

·       Strong understanding of sales forecast and recommendations of promoted products & sales strategies.

·       Responsible for the overall budget and strategy for all shops within your cluster.

·       Work collaboratively with the Franchise Operations Manager and Management team making sure they are fully informed about Retail activities.

·       On call for all cluster shops at the weekend on a rotational basis.

·       Lead and develop the staff/volunteer team in the shop, encouraging effective communication, setting objectives, initiating work plans and helping to foster team spirit.

·       To propose action to the management for improvements in operations.

·       Initiate marketing campaigns and sales promotions to increase sales.

Thanks & Regards,

Bhagyashree Deshmukh

Sr Hr Executive

Yashkrishni Food Science Ltd - Ribbons & Balloons.

9321842485