RG Stone, the best urology hospital in India believes in delivering world-class healthcare facilities and services through 15 Super Specialty Urology Centers across the country. We have carved a strong presence in the healthcare domain in India by our state-of-the-art facilities, a team of expert doctors including urologists, nephrologists, gynaecologists and more. Our experts have treated more than 4 lakh patients for different urological problems. Our focus is always on the complete well-being of our patients and our doctors work tirelessly to ensure that patients get the best and most suitable treatment.

<h2>Job description</h2>POSITION GUIDELINES JOB DESCRIPTION/ RESPONSIBILITIES- DEPARTMENT: COMMUNICATIONPOSITION : PATIENT CARE EXECUTIVEREPORTING TO : MANAGERREPORTING TO : HEAD OF DEPARTMENTSHIFT TIME : ROTATIONAL SHIFT 24*7, ROTATIONAL WEEK OFF/6 DAYS WORKING Job Highlights:Industry Type - Medical Services / Hospital Employment Type - Full Time, Permanent Education - Any Graduate in Any Specialization Skills - Basic Computer, Good communication skills, English, Professional attitude Required go-getter attitude Professional in handling the patient Queries Handling calls both inbound and outbound Managing online Queries Good in follow-ups &amp; patient handling over the call The major purpose of the Patient Care Executive is to handle inbound and outbound calls on the hospital's helpline number, Email Queries. The Patient Care Executive is accountable for the delivery of high- quality professional services in accordance with the mission, core values, and purposes of the brand. Key Skills&nbsp;Customer Service, Coordination,&nbsp;Calling, Operation Executive, process associate, Voice Process,&nbsp;Call Center Executive, Patient Care, Customer Support, counselor, Customer Care, Healthcare,&nbsp;Hospital, patient coordination &amp;&nbsp;Good Communication. Mandatory Language- Englishcomfortable for night shifts as wellKindly share your resume at shikha.saini@rghospital.com RegardsMinakshi RajputHuman Resource DepartmentRG Stone Urology &amp; Laparoscopy Hospital9650155443Role: <a href="https://www.naukri.com/customer-service-jobs" rel="noopener noreferrer" target="_blank">Customer Service</a>Industry Type: <a href="https://www.naukri.com/medical-services-hospital-jobs" rel="noopener noreferrer" target="_blank">Medical Services / Hospital</a>Functional Area: <a href="https://www.naukri.com/customer-success-jobs" rel="noopener noreferrer" target="_blank">Customer Success</a>,<a href="https://www.naukri.com/service-operations-jobs" rel="noopener noreferrer" target="_blank">&nbsp;Service &amp; Operations</a>Employment Type: Full Time, PermanentRole Category: Customer Success, Service &amp; Operations - OtherEducation UG :Any GraduateKey Skills*<a href="https://www.naukri.com/calling-jobs" rel="noopener noreferrer" target="_blank">Calling</a>*<a href="https://www.naukri.com/computer-skills-jobs" rel="noopener noreferrer" target="_blank">Computer Skills</a>*<a href="https://www.naukri.com/communication-jobs" rel="noopener noreferrer" target="_blank">Communication</a>*<a href="https://www.naukri.com/telecalling-jobs" rel="noopener noreferrer" target="_blank">telecaller</a>*<a href="https://www.naukri.com/customer-service-jobs" rel="noopener noreferrer" target="_blank">Customer Service</a>*<a href="https://www.naukri.com/email-jobs" rel="noopener noreferrer" target="_blank">Email</a>*<a href="https://www.naukri.com/patient-care-jobs" rel="noopener noreferrer" target="_blank">Patient Care</a>*<a href="https://www.naukri.com/chat-jobs" rel="noopener noreferrer" target="_blank">chat</a>*<a href="https://www.naukri.com/health-care-jobs" rel="noopener noreferrer" target="_blank">Healthcare</a>*<a href="https://www.naukri.com/outbound-calling-jobs" rel="noopener noreferrer" target="_blank">outbound call</a>*<a href="https://www.naukri.com/telecalling-jobs" rel="noopener noreferrer" target="_blank">tele calling</a>*<a href="https://www.naukri.com/call-center-jobs" rel="noopener noreferrer" target="_blank">Call Center</a>*<a href="https://www.naukri.com/customer-service-operations-jobs" rel="noopener noreferrer" target="_blank">Customer Service Operations</a>*<a href="https://www.naukri.com/inbound-calls-jobs" rel="noopener noreferrer" target="_blank">inbound call</a>

RG Stone Hospital

Telephone Operator/customer care/tele-caller