Job Description

We are arranging a Mega Walkin Drive for Patient Relationship Executive (On Roll) at below address and time

Address:

Sir H N Reliance Foundation Hospital, Gate 7

Prarthana Samaj, Raja Ram Mohan Roy Rd, Girgaon, Mumbai, Maharashtra 400004

Date: 12-Aug-2025

Time: 3 PM

Qualification: Any Graduate

Qualifications and Skills

• Minimum of 1 to 3 years of experience in a related field, demonstrating effective patient management abilities.
• Strong communication skills are essential for explaining medical procedures and coordinating with patients and medical staff.
• Excellent customer service skills to ensure a welcoming and supportive environment for all patients.
• Proficiency in conflict resolution to manage and resolve any patient concerns in a timely manner.
• Effective multitasking skills to handle various administrative and patient-related tasks efficiently.
• Patient counseling experience is necessary for providing guidance and emotional support to patients (Mandatory skill).
• Expertise in complaint handling to address any grievances professionally and effectively (Mandatory skill).
• A capable team player who can collaborate with other healthcare professionals to enhance service delivery.

Roles and Responsibilities

• Serve as the primary contact for patients to ensure their needs and concerns are addressed promptly.
• Facilitating patient admissions and discharges, ensuring all administrative tasks are accurately completed.
• Maintain comprehensive patient records and document all interactions and interventions properly.
• Collaborate with healthcare teams to coordinate and optimize patient care activities.
• Provide patient counseling and education on treatment plans, medical procedures, and hospital services.
• Actively participate in quality improvement initiatives to enhance patient satisfaction and care standards.
• Handle patient complaints with sensitivity and professionalism to achieve satisfactory resolutions.
• Continuously evaluate and improve service delivery processes to align with the hospital's standards and values.

Documents to Carry:

1.      Updated Resume

2.      Current Appointment Letter / Increment Letter

3.      Last 3 month Salary Slip

4.      Last 2 organisation experience letter

5.      Educational Qualification

Please contact Rohini at +91 8591953641, email: rohini.temkar@rfhospital.org

Warm Regards

HR Team

Reliance Foundation Hospital