Program Manager – Healthcare Growth & Strategic Initiatives

Organisation: HN Reliance Foundation Hospital, Mumbai

Role Purpose

Lead strategic healthcare growth programs from a marketing and business perspective, focusing on scaling revenue growth through doctor consultations/expert opinion platforms, digital commerce initiatives, new programs and initiatives.

The role aims to drive patient acquisition, revenue growth, and integrated care delivery while strengthening brand leadership.

Eligibility Criteria

-         Doctor or healthcare/hospital management professional preferred

-         Postgraduate qualification (MBA Marketing, MBA Healthcare, MBBS or equivalent) from

Tier 1 or Tier 2 institution

-         Minimum 4–5 years’ experience in hospital ecosystem, or healthcare program management

-         Exposure to tertiary hospital ecosystems and healthcare growth initiatives preferred

Key Responsibilities

-         Drive growth of OPD consultations, second-opinion services, teleconsultation, and specialty growth programs.

-         Build long term strategic initiatives and support development and scale-up of healthcare e-commerce platforms (pharmacy, diagnostics, health at home, wellness, and other services).

Strategic Growth Programs

-         Plan, build and execute new healthcare initiatives based on organisational priorities

-         Develop go-to-market strategies aligned with clinical strengths and organisational priorities.

-         Work with cross functional departments to drive efficiency and conversions

Performance Tracking & Insights

-         Monitor KPIs such as consultation volumes, digital engagement, platform adoption, and revenue impact.

-         Provide actionable insights and dashboards for leadership decision-making.

Cross-Functional Program Execution

-         Coordinate with clinical teams, operations, marketing, digital, IT, and finance to ensure seamless execution.

-         Maintain strong focus on patient experience, operational efficiency, and commercial sustainability.

Core Skills Required

• Healthcare marketing and business growth expertise
• Program management and stakeholder leadership
• Digital healthcare and platform understanding
• Analytical thinking with strong execution discipline
• Communication and partnership-building skills

Ms.Veena Prakash Yadav

Human Resource

Sir H. N. Reliance Foundation Hospital   

M.8788482043    

veena.yadav@rfhospital.org