1. Job Purpose

To manage end-to-end procurement operations for medical, surgical, pharmaceutical, engineering, and non-medical categories for the facility. The role ensures timely sourcing, quality compliance, cost optimization, vendor governance, and adherence to hospital standards including NABH/JCI. This is an Individual Contributor role with high levels of stakeholder, vendor, and cross-functional interaction.

2. Accountabilities

Procurement Planning & Strategic Sourcing

• Understand annual and monthly procurement requirements from clinical, pharmacy, biomedical, engineering, hospitality, and administration departments
• Identify, evaluate, and onboard suppliers based on quality, cost, reliability, and compliance.
• Conduct rate negotiations, tendering, comparative analysis, and finalize the best techno‑commercial terms.
• Ensure availability of critical consumables, equipment parts, medicines, and facility-related supplies.

Purchase Order Management

• Issue purchase orders (POs) on time while ensuring accuracy of specifications, pricing, and delivery timelines.
• Track PO lifecycle, delivery schedules, follow-ups, and resolve delays or shortages.
• Maintain documentation and audit readiness as per NABH/JCI procurement standards.

Vendor Management & Compliance

• Build and maintain strong vendor relationships and performance trackers.
• Conduct vendor audits, qualification checks, documentation reviews, SLAs, and adherence to statutory requirements (GST, PAN, licenses, regulatory approvals).
• Monitor vendor service levels related to quality, delivery, and after-sales support.

Inventory & Cost Optimization 

• Coordinate with stores and warehouse teams to ensure optimum stock levels and zero stockouts for critical items.
• Analyze consumption patterns, slow-moving/near-expiry items, and implement corrective actions. 
• Drive cost-saving initiatives through strategic sourcing, rate contracts, bulk buying, and vendor consolidation.

Quality, Safety & Compliance

• Ensure procurement processes meet NABH/JCI accreditation guidelines.  
• Maintain complete and accurate documentation: quotations, approvals, vendor evaluation forms, invoices, delivery notes, and purchase records.   
• Collaborate with biomedical, pharmacy, and quality teams for product quality checks and recalls.

Data Management, Reporting & Process Improvement

• Maintain procurement dashboards, MIS reports, PO trackers, cost reports, and price benchmarking sheets.
• Analyze pricing trends, vendor performance, and category spend patterns.
• Identify process gaps and implement efficiency-enhancing improvements in procurement workflows, approvals, and documentation.

Cross-functional Coordination

• Liaise closely with Finance for GRN, invoice processing, and payment support. 
• Coordinate with Biomedical Engineering, Nursing, Pharmacy, Housekeeping, and F&B teams to align procurement with operational needs.
• Support emergency procurement requirements without compromising on quality or compliance.

3. Competencies

A. Core HNH Values

Patient First

Excellence

Accountability

Respect

Teamwork

Integrity

B. Function-specific Competencies (Technical /Functional)

Strategic sourcing & negotiation

Category management (medical & non-medical)

Vendor evaluation & relationship management

Inventory planning & cost optimization

Knowledge of hospital procurement standards

Strong analytical & documentation skills

MS Office – Advanced Excel

SAP / ERP procurement modules (preferred)

The above is a broad outline on competencies required for the role.

4. Experience & Educational Requirements

EDUCATIONAL QUALIFICATIONS:

Necessary: Graduation

Desirable: PG-Supply Chain / Materials Management / Operations

RELEVANT EXPERIENCE:

Necessary:

6 to 10 years of procurement experience

Experience handling medical/clinical consumables, equipment, and general hospital supplies

Desirable:

Prior experience in NABH/JCI-accredited hospitals

Vendor management and contract negotiation experience