Patient Experience Executive
Patient Experience Executive
297
Applications
Mumbai
Full-Time
Mid-Level: 4 to 6 years
Posted on May 29 2025
About the Job
Skills
Patient Relationship Management
Service Excellence
Complaint Resolution
Hospital Operations
Patient Feedback Analysis
Patient Safety
- Ensure proper checking of bills and payment collection.
- Review prescription or any other referred service advised post appointment, scan the prescription & upload in the patients account in SAP.
- Ensure proper dispatch of reports complying with the TATs
- Confirmation of appointment, via call/ SMS etc.
- Ensure the Patient Rights and Confidentiality is maintained by the team members
- Ensure inter-departmental co-ordination & communication with respect and professionalism
- Ensure Handover / Shift report on a daily basis. This will be 24/7 including night shift basis.
- Ensure proper name plate assigned to consultant chambers
- Any other responsibilities as assigned by the HOD from time to time
About the company
Sir H. N. Reliance Foundation Hospital and Research Centre is a 345-bed, multi-Speciality tertiary care hospital with following thrust areas: Cardiac Sciences, Gastroenterology & Hepatobiliary Sciences, Liver Transplant, Nephro-Urology, Neuro Sciences, Oncology, Orthopaedics & Spine, and Woman & Child Health. The Hospital has a Medical Mall with progressive diagnostic services, including Laborator ...Show More
Sir H. N. Reliance Foundation Hospital and Research Centre is a 345-bed, multi-Speciality tertiary care hospital with following thrust areas: Cardiac Sciences, Gastroenterology & Hepatobiliary Sciences, Liver Transplant, Nephro-Urology, Neuro Sciences, Oncology, Orthopaedics & Spine, and Woman & Child Health. The Hospital has a Medical Mall with progressive diagnostic services, including Laboratories, Radiology & Imaging, and Nuclear Medicine. This is a technologically-advanced institution designed to international standards and the most stringent criteria in infrastructure, medical care, fire-safety norms, and environmental guidelines. This is because every element that comprises The Hospitals making, from the premises, to the processes, to its professionals, contributes to the overriding principle: Respect for Life. From its foundation in 1918, Sir Hurkisondas Nurrotumdas Hospital and Research Centre was at the forefront of cutting-edge technology. Many noted freedom fighters, politicians, philanthropists and doctors patronised the hospital, including Mahatma Gandhi, Sardar Vallabhbhai Patel, and Lok Nayak Jayaprakash Narayan. Sir H. N. Reliance Foundation Hospital and Research Centre carries forward Sir Hurkisondas legacy of excellence in care and service to all. The Hospitals values define the delivery of this commitment, realised through action and constant application. ...Show Less
Industry
Hospitals and Health Care...
Company Size
1001-5000 Employees
Headquarter
Mumbai, Maharashtra
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