Medical Administration – Clinical Specialties & Support Services

Department: Medical Administration

Reporting To: Medical Director / COO / Hospital Administrator

Location: Hospital / Healthcare Facility

Role Purpose

The role is responsible for overseeing and coordinating clinical specialties and support services to ensure smooth hospital operations, optimal resource utilization, high‑quality patient care, and compliance with regulatory and accreditation standards.

Key Responsibilities

• Coordinate and monitor the day‑to‑day functioning of clinical specialties
• Ensure efficient utilization of clinical resources and infrastructure
• Liaise with department heads for staffing, rosters, and service delivery
• Oversee support services including Diagnostics, Pharmacy, CSSD, Biomedical, Housekeeping, Dietary, and Patient Transport
• Ensure compliance with NABH, JCI, and statutory regulations (PCPNDT, Biomedical Waste, Fire & Safety, etc.)
• Monitor clinical KPIs, patient flow, TAT, and service quality indicators
• Handle patient grievances, escalations, and medico‑legal coordination
• Support implementation of hospital policies, SOPs, and clinical protocols
• Coordinate internal and external audits, inspections, and accreditation activities
• Participate in infection control, quality improvement, and patient safety initiatives
• Work closely with Finance and HR on budgeting, manpower planning, and cost control
• Prepare administrative and performance reports for management review

Qualifications & Experience

• MBBS / BAMS / BHMS with a Master’s in Hospital Administration (MHA/MBA‑HA)
• 5–10 years of experience in medical administration in a multi‑specialty hospital
• Mandatory exposure to accreditation standards and regulatory compliance

Skills & Competencies

• Strong leadership and coordination skills
• Sound understanding of clinical operations and hospital workflows
• Excellent communication and stakeholder management abilities
• Problem‑solving and decision‑making skills
• Ability to handle patient escalations and conflict resolution
• Proficiency in Hospital Information Systems (HIS) and reporting tools

Compliance & Ethics

• Ensure strict adherence to hospital policies, ethical practices, clinical governance standards, and statutory requirements

Interested Candidate can connect me on 8788482043

Thanks & Regards,

Sir H N Reliance Foundation Hospital

Veena P Yadav

M.8788482043

HR Team