Job Role / Position - Executive Housekeeper

Department / Function - Housekeeping / Clinical Operations

Reports To - Chief of Operations

Location - Charni Road, Mumbai

Qualification - Graduate

Work Experience - 3 to 10 years

Experience - Healthcare/Hospitals, Hospitality (Hotels/Resorts)Facility Management /

Large Service Contracts, High-End Institutional, Luxury Residential

Complexes

Salary Range - 3 to 6.5 LPA (Negotiable based on experience)

Gender Preference - Both Male and Female candidates can apply

Job Purpose

To assist the Chief of Operations in all facets of Housekeeping, PCA/PTA, Patient Transport, and Linen & Laundry operations, ensuring the highest standards of cleanliness and patient service delivery.

Key Responsibilities & Accountabilities

Service & Operations

• Design and implement policies, SOPs, and SLAs for housekeeping, patient care/transport, and linen & laundry.
• Conduct periodic audits of all Hospital areas to ensure cleanliness, hygiene, and storage of chemicals meet stipulated guidelines and SLAs.
• Evaluate and select the latest, most efficient, and cost-effective housekeeping and laundry equipment/technology.
• Draw up the scope of work and conduct spot checks for Housekeeping Business Partners to ensure service quality (laundry, resources, waste management).
• Analyze customer feedback and create action plans to enhance service effectiveness.
• Maximize patient satisfaction through efficient housekeeping and PCA/PTA services.
• Ensure infection control quality indicators pertaining to housekeeping are within the defined benchmark.
• Maintain optimal par levels of housekeeping consumables, cleaning agents, linen, and uniforms for cost optimization and minimal wastage/pilferage.

People Management

• Responsible for daily briefing and training of subordinate staff/supervisors.
• Set the training calendar and ensure continuous functional and behavioral skill upgradation for the Housekeeping team.

Innovation & Research

• Keep abreast with the latest technology and innovations in the Housekeeping field.
• Provide suggestions/feedback for continuous improvement of departmental services.

How to Apply

If you meet the requirements and are interested please share your updated resume with us at the email address below.

veena.yadav@rfhospital.org

We look forward to reviewing your application!

Thanks & Regards,

Veena Yadav

HR Team

Sir H.N Reliance Foundation Hospital