Sir H. N. Reliance Foundation Hospital & Research Centre – Mumbai

Sir H.N. Reliance Foundation Hospital & Research Centre is a premier 345-bed multi-specialty tertiary care hospital in Mumbai. Renowned for its commitment to excellence in healthcare, the hospital offers cutting-edge diagnostic services and medical technology across various specialties, including Cardiac Sciences and Oncology. Established in 1918, the institution has a rich legacy of serving patients and upholding values that emphasize respect for life.

More about the hospital can be found at rfhospital.org.

Job Overview:

We are looking for a dedicated and experienced Departmental Coordinator for our Obstetrics & Gynecology department at our Mumbai location. This full-time role requires 2 to 6 years of relevant experience in hospital administration, preferably within women’s health or OBG departments. The successful candidate will provide essential administrative and coordination support to ensure smooth departmental operations and high-quality patient care.

Educational Qualification:

• Graduation (mandatory)

Key Responsibilities:

• Administrative Support
• Provide comprehensive secretarial and administrative assistance to the Head of Department (HOD) and Consultant Gynaecologists. This includes managing correspondence, preparing reports, handling scheduling requests, and supporting daily office operations to ensure smooth departmental functioning.
• Patient Scheduling & Flow Management
• Manage the outpatient department’s patient appointments, ensuring timely scheduling and follow-ups according to clinical protocols. Work closely with the HOD to monitor appointment slot availability, optimize utilization, and reduce patient waiting times for efficient care delivery.
• Multidisciplinary Coordination
• Serve as a key liaison between the OBG department and related teams such as nursing, radiology, pathology, and surgery. Facilitate communication and coordination to support integrated care pathways for maternal and women’s health services.
• Documentation Management
• Maintain and regularly update all essential departmental documentation, including antenatal records, consent forms, and postnatal follow-up notes. Ensure that all documents are accurately signed off by relevant medical teams and securely filed in compliance with hospital policies.
• Duty Rosters & Leave Management
• Prepare, publish, and manage duty rosters for consultants and resident doctors. Track leave schedules and coordinate staffing to ensure adequate coverage and continuity of care in the department.
• Calendar & Meeting Coordination
• Manage the HOD’s calendar by scheduling appointments, meetings, and events. Prepare agendas, document minutes during departmental meetings, and follow up on action items to ensure accountability and progress.
• Communication Handling
• Professionally manage telephone and email inquiries from patients, their relatives, internal hospital departments, and external stakeholders. Provide timely and empathetic responses, maintaining a high level of patient-centric communication.
• Resource & Inventory Management
• Monitor and maintain office supplies and coordinate with other departments such as Marketing and Operations to facilitate seamless departmental workflows. Ensure resources are optimally utilized without wastage.
• Quality & Compliance
• Actively participate in departmental quality improvement programs. Ensure all activities and documentation comply with healthcare standards and accreditation requirements like JCI and NABH, maintaining high safety and care quality.

Join a world-class healthcare institution where your skills help protect lives.

We look forward to welcoming you to the team!

Regards,

Team HR