Call Center Executive
Call Center Executive
6
Applications
Mumbai
Full-Time
Junior: 1 to 3 years
Posted on Feb 06 2026
Not Accepting Applications
About the Job
Skills
Customer Support
Inboud
Outbound
Problem Solving
Effective Communication
Call Center Administration
Job Title: Call Centre Executive
Department: Contact Centre / Patient Services
Location: Reliance Foundation Hospital Trust, Girgaon, Mumbai
Job Summary:
We are looking for a dynamic and customer-focused Call Centre Executive to manage inbound and outbound calls, assist patients with appointments and queries, and ensure a positive service experience.
Key Responsibilities:
- Handle inbound and outbound calls professionally
- Schedule appointments and coordinate with departments
- Resolve patient queries and provide accurate information
- Maintain call logs and patient records in the system
- Escalate complex issues to concerned teams
Eligibility Criteria:
- Graduate in any discipline
- 0–3 years of experience in call centre/customer service (healthcare preferred)
- Good communication skills in English and local language
- Basic computer knowledge
Work Schedule:
- Rotational shifts
- 6 days working
Interested candidates may apply by sending their CV to: Shraddha.Alekar@rfhospital.org or Whats app 9324900310
About the company
Sir H. N. Reliance Foundation Hospital and Research Centre is a 345-bed, multi-Speciality tertiary care hospital with following thrust areas: Cardiac Sciences, Gastroenterology & Hepatobiliary Sciences, Liver Transplant, Nephro-Urology, Neuro Sciences, Oncology, Orthopaedics & Spine, and Woman & Child Health. The Hospital has a Medical Mall with progressive diagnostic services, including Laborator ...Show More
Sir H. N. Reliance Foundation Hospital and Research Centre is a 345-bed, multi-Speciality tertiary care hospital with following thrust areas: Cardiac Sciences, Gastroenterology & Hepatobiliary Sciences, Liver Transplant, Nephro-Urology, Neuro Sciences, Oncology, Orthopaedics & Spine, and Woman & Child Health. The Hospital has a Medical Mall with progressive diagnostic services, including Laboratories, Radiology & Imaging, and Nuclear Medicine. This is a technologically-advanced institution designed to international standards and the most stringent criteria in infrastructure, medical care, fire-safety norms, and environmental guidelines. This is because every element that comprises The Hospitals making, from the premises, to the processes, to its professionals, contributes to the overriding principle: Respect for Life. From its foundation in 1918, Sir Hurkisondas Nurrotumdas Hospital and Research Centre was at the forefront of cutting-edge technology. Many noted freedom fighters, politicians, philanthropists and doctors patronised the hospital, including Mahatma Gandhi, Sardar Vallabhbhai Patel, and Lok Nayak Jayaprakash Narayan. Sir H. N. Reliance Foundation Hospital and Research Centre carries forward Sir Hurkisondas legacy of excellence in care and service to all. The Hospitals values define the delivery of this commitment, realised through action and constant application. ...Show Less
Industry
Hospitals and Health Care...
Company Size
1001-5000 Employees
Headquarter
Mumbai, Maharashtra
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