Job Purpose

• Assist the HOD in end-to-end supply management of medical category equipment and materials within parameters of targeted cost, quality and time as per user requirement
• Ensure highest internal customer satisfaction through timely delivery of all non-medical / non medical equipment, consumables, stores etc.

Accountabilities

Key Responsibilities: Service

• Assist HOD in identifying the appropriate strategy for products in the assigned category
• Prepare and recommend internal cost estimates (ICE) optimizing category-wise spend by volume leverage, reverse auction & VMI etc.
• Prepare and release the Request for Quotation/ Enquiry to the short-listed vendors
• Review offers from vendors, and prepare comparative statement to aid in selection of vendors, optimization of price and other commercial terms
• Support in formulation of the respective category negotiating strategy
• Participate in commercial negotiation meetings with the short-listed vendors  
• Prepare contract templates and SLAs and obtain approvals
• Receive purchase requisitions and process purchase orders / approve as per the approval matrix
• Manage delivery of procured items ensuring adherence to timelines through monitoring and follow up with the vendors
• Prepare 7 publish procurement dashboards for delivering targeted operational performance levels
• Constantly monitor Quality Reports and take immediate necessary action with vendors in case of quality issues and rejection of items
• Monitor & Report vendor performance and compliance with respect to contracted SLAs
• Develop and manage vendor relationships for the critical category.
• Uphold ethical values in procurement dealings and operations in line with the corporate values
• Liaise with the taxation departments (EXIM, Customs etc.) and provide necessary documents required for licenses obtaining, BoE preparation etc.
• Actively interface with User departments and provide visibility on material availability status
• Use technology extensively to increase operational efficiency, control costs and improve transparency
• Any other responsibilities as assigned by the HOD

Key Responsibilities: Growth

• Interface with end-users on an ongoing basis for medical equipment requirements & upgrade
• Ensure timely procurement to ensure seamless functioning of the departments and to achieve highest internal customer satisfaction

Key Responsibilities: Quality

• Participate in periodic QA/QC audits to check and ensure adherence to procurement policies and protocols
• Ensure adherence to all norms and standards of national and international accreditation organization opted by the hospital for accreditation.
• Constantly monitor Quality Reports and take immediate necessary action with vendors in case of quality issues and rejection of items

Key Responsibilities : Finance

• Prepare annual procurement plan & budget for the concerned categories and projects      
• Participate in negotiations and actively work with the supplier community to deliver cost reduction maintaining the quality of products and services
• Monitor expenditure and recommend measures for cost control / deviations

Key Responsibilities : People

• Support HOD in selection of the most suitable talent for the team
• Guide and mentor the new joiners on the departmental SOPs and policies
• Set performance goals of the team members and drive performance of the highest delivery and excellence
• Ensure continuous upgradation of the functional and soft skills of the team members             
• Be available to provide coverage in case of absence of colleague due to sickness / leave within the constraints of the department

Key Responsibilities : Innovation & Research

• Keep abreast about the latest and upcoming innovative technologies, developments in the P&C field
• Actively identify areas of process improvement & automation and recommend the same for implementation to HOD

Competencies

A. Core HNH Values

Patient First

Excellence

Accountability

Respect

Teamwork

Integrity

B. Function-specific Competencies (Technical /Functional)

Supplier management

Negotiation and contracting

Risk management

Procurement planning (Demand and Supply management)

Contract Management

Customer orientation

Managerial skills

Knowledge about HIS

Interpersonal Skills

The above is a broad outline on competencies required for the role.

Experience & Educational Requirements

EDUCATIONAL QUALIFICATIONS:

Necessary:

• Graduation with PG in Materials Management

RELEVANT EXPERIENCE:

Type of roles (and duration) which an individual ideally should have done in his/her prior experience to be detailed

Necessary:

• 10 years’ experience, minimum 5 to 8 years in hospital / healthcare sector

Desirable:

• Experience in a tertiary care hospital
• SAP exposure / training