FSL Skills:

• Certified Salesforce Field Service Lightning Consultant

• Experience with setting up FSL data model (Work Orders, Service Appointments, Service Resources, Territories, etc)

• Ability to configure Service Rules and Objectives in support of Field Service business processes

• Experience installing FSL managed package and guided setup configuration

• Salesforce Service Cloud foundational knowledge.

• Deliver high quality implementation services, defined deliverables, and project management to FSL customers

• Understand client’s back-office accounting process and data requirements and assist in translating those requirements into Salesforce FSL.

• Tasks include: Business process design workshops, user documentation, data migration, application configuration, user acceptance testing, integration and training

• Be a trusted advisor to the client and recommend Field Services best practices throughout their implementation

• Perform remote implementations of Salesforce Field Services Lightning.

Responsibilities

• Customize/build Salesforce Field Service Lightning (FSL) application using Custom Objects, Workflows, Validations, Lightning Components, LWC, APIs etc. while adhering to Salesforce best practices

• Configure/build new and enhanced functionality in the Salesforce.com platform using declarative and/or programmatic solutions.

• Actively participate/lead walk-throughs/demos and reviews with team (as needed)

Follow Agile software development methodology and team architecture standards.

Participate in design, code, and test inspections throughout life cycle to identify issues/defects.