Customer Support Specialist / Application support IT

43

Applications

Mumbai
Full-Time
Junior (1 to 3 years)
3L - 6L (Per Year)
Posted on Jul 29 2022

About the Job

Skills

Job Profile

1.      Proficient in picking up Customer Solutions on an ongoing basis

2.      To be completely hands-on and should be able to provide excellent turnaround in case of High Profile Customers as well as High Severity Cases

3.      Work in close co-ordination with other team members and assist the leads

4.      Ensure timely and proper Status Reporting

5.      Ensure proper follow-up with Customers for Case closures

6.      Keep in touch with the Product Enhancements from time to time (i. e. Release after Release)

7.      Identify automation opportunities. Work on identified automations to help improve productivity in operations

                                                                                                                                                                                                                


Skills

1.      Good English Communication Skills

2.      Good knowledge of

1.      JavaScript

2.      Linux

3.      Java / C++

4.      PL/SQL

3.      Knowledge of writing Unix shell scripts (preferable)

4.      Knowledge of Oracle (preferable)

5.      Very good Analytical skills

6.      Basic understanding of Web Server, HTML, XML

7.      Worked in Support or Customer Facing Role (Preferable)

8.      Good understanding of Data Structures (Optional)

 

About the company

Renovate Career is an HR consultancy specializing in recruiting top performers and Experienced in handling a wide variety of assignments. We offer a range of results driven, total Quality recruitment services, tailored to your specific requirements.Using our top performer selection process we identify top quartile performers who will deliver the results you seek, Increase the capability of your bu ...Show More

Industry

Human Resources Services

Company Size

11-50 Employees

Headquarter

NOIDA

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