Welcome to the world of Reise Moto. Reise is a German word that means “Trip”. A confluence of legacy and experience in building highly specialised products with the passion for consumer intimacy, we bring to you best in class Specialized European Performance tyres, gears & accessories so you can experience the true Joy of Riding!

Role - Executive/Sr. Executive Job OverviewThe role of a Customer Care Executive for chat and email processes is crucial for ensuring customer satisfaction through digital communication channels. This position involves interacting with customers to address their needs, resolve complaints, and provide information, all while maintaining professionalism and efficiency. Key Responsibilities<ul><li>3- 4 years of experience in handling customer inquiries and complaints via chat, email and sometime calls, ensuring timely and accurate responses.</li><li>Troubleshooting and resolving customer issues related to products and services, which may involve basic technical support.</li><li>Escalating complex issues to appropriate internal teams when necessary, ensuring resolution within service level agreements (SLAs).</li><li>Maintaining and updating customer records in CRM systems, such as recording interactions and managing accounts.</li><li>Collecting customer feedback and contributing to product and service improvements, facilitating communication between customers and relevant departments.</li><li>Staying updated with product knowledge and company policies, participating in training sessions for continuous skill enhancement.</li><li>Assisting customers with product setup, usage, and basic technical support, ensuring they can utilize features effectively.</li><li>Managing a queue of customer queries and prioritizing them effectively, crucial for handling multiple simultaneous interactions in chat.</li></ul> These responsibilities reflect the dynamic nature of the role, emphasizing efficiency and customer satisfaction in text-based mediums. Qualifications and SkillsCandidates should have:<ul><li>A high school diploma or equivalent, with a degree in business, communications, or a related field preferred.</li><li>Strong written communication skills, especially for real-time chat and formal email responses.</li><li>The ability to multitask and prioritize queries effectively, with good typing speed and accuracy.</li></ul>

Role - Sales ManagerLocation - Chennai/KeralaIndustry - Tires, Lubricants, Batteries Job Description:We are seeking a detail-oriented Sales Manager to join our dynamic team at Reise Moto. In this role, you will drive process excellence within our distributor model, ensuring efficiency and effectiveness in sales operations. Key Responsibilities:<ul><li>Develop and execute strategic sales plans to achieve territory sales targets.</li><li>Identify and pursue new business opportunities while maintaining relationships with existing dealers &amp; distributors.</li><li>Conduct market research to understand customer needs and competitive landscape.</li><li>Collaborate with marketing and product teams to enhance brand visibility and product offerings.</li><li>Provide regular sales forecasts and performance reports to senior management.</li><li>Represent the company at trade shows and industry events.</li></ul> Qualifications:<ul><li>Bachelor’s degree in any discipline.</li><li>9+ years of experience in sales and distribution roles within the automotive (lubricants, Tyres, batteries, spare parts) or related industries.</li><li>Strong analytical skills and proficiency in data analysis tools.</li><li>Excellent communication and interpersonal skills.</li><li>Proven ability to lead process improvement initiatives and drive change.</li></ul>

Position: Account ExecutiveExperience: 1-3 YearsEducation: Bachelor of Commerce (B.Com)Employment Type: Off-RoleLocation: Ahmedabad Job Summary:The Account Executive will be responsible for assisting in financial transactions, maintaining records, supporting accounting operations, and ensuring compliance with company policies. This role requires strong numerical skills, attention to detail, and basic knowledge of accounting principles.&nbsp;Key Responsibilities:<ul><li>Assist in daily accounting activities, including invoice processing, payment tracking, and bank reconciliations.</li><li>Maintain and update financial records, ledgers, and reports.</li><li>Support in accounts payable and receivable management.</li><li>Assist in the preparation of financial statements and reports.</li><li>Ensure compliance with company policies and accounting standards.</li><li>Coordinate with internal teams for documentation and approvals.</li><li>Support audits by providing necessary financial data.</li><li>Perform other administrative and financial tasks as assigned.</li></ul>&nbsp;Required Skills &amp; Qualifications:<ul><li>Bachelor's degree in Commerce (B.Com).</li><li>1-3 years of experience in accounting or finance-related roles.</li><li>Basic knowledge of accounting principles and financial reporting.</li><li>Proficiency in MS Excel and accounting software (e.g., Tally, SAP, QuickBooks).</li><li>Strong attention to detail and numerical accuracy.</li><li>Good communication and organizational skills.</li><li>Ability to work independently and as part of a team.</li></ul>

Job Title: Assistant Manager – Sales Position Summary:The Assistant Manager – Sales will be responsible for driving sales growth, managing key accounts, and developing strategies to increase market share in the bike accessories segment. This role requires close collaboration with dealership teams, vendors, and customers to ensure high customer satisfaction and strong business performance. Key Responsibilities:Sales &amp; Business Development:<ul><li>Develop and implement sales strategies to achieve revenue targets for bike accessories in assigned locations.</li><li>Identify new business opportunities and expand the dealer network.</li><li>Drive market expansion through strategic partnerships and new account acquisitions.</li></ul>Market Analysis &amp; Competitive Benchmarking:<ul><li>Conduct market research and competitor analysis to identify industry trends, opportunities, and potential risks.</li><li>Benchmark competition and provide actionable insights to stay ahead in the market.</li></ul>Customer &amp; Dealer Relationship Management:<ul><li>Build and maintain strong relationships with key customers and dealers.</li><li>Address customer needs, resolve issues promptly, and enhance client satisfaction.</li></ul>Sales Performance &amp; Target Achievement:<ul><li>Track sales performance and generate regular reports to measure success.</li><li>Identify areas for improvement and develop corrective action plans to meet sales targets.</li></ul>Promotions &amp; Brand Visibility:<ul><li>Plan and execute BTL (Below-the-Line) marketing activities, including exhibitions, retailer meets, and dealership events.</li><li>Organize promotional campaigns, training sessions, and local riding events to enhance brand presence.</li></ul>Product Knowledge &amp; Training:<ul><li>Stay updated on the latest bike accessories, riding gear, and market trends.</li><li>Train dealership staff and partners on product features and benefits to drive effective sales conversations.</li></ul> Skills &amp; Competencies:<ul><li>Sales &amp; Account Management – Strong ability to manage key accounts and drive revenue growth.</li><li>Market Expansion &amp; Dealer Development – Experience in business development and expanding dealership networks.</li><li>Customer Relationship Management – Proven ability to build lasting relationships with clients and partners.</li><li>Problem-Solving &amp; Analytical Skills – Ability to analyze data, benchmark competition, and develop strategic solutions.</li><li>Event Management &amp; BTL Marketing – Experience in organizing retailer meets, exhibitions, and promotional rides.</li><li>Target-Driven &amp; Resourceful – Strong focus on achieving sales targets and finding innovative solutions.</li></ul> Preferred Industry Experience:<ul><li>Apparel, Luggage, Helmets, Riding Gear, or Automotive Accessories industries.</li></ul> Qualifications:<ul><li>Education: Bachelor’s degree in business, Marketing, or a related field.</li><li>Experience: Minimum 5 years of experience in sales management, preferably in the automobile or bike accessories sector.</li></ul>

Job Title: Sales Executive / Sales StaffLocation: Chennai/Bangalore/PuneEmployment Type: Full-time Job Summary:We are looking for a dynamic and customer-focused Sales Executive / Sales Staff to join our riding accessories retail store. The ideal candidate should have a passion for motorcycles and riding accessories, along with strong sales and communication skills. Key Responsibilities:<ul><li>Greet and assist customers in selecting riding gear and accessories.</li><li>Provide product information and recommendations based on customer needs.</li><li>Drive sales by actively engaging with customers and promoting products.</li><li>Maintain stock levels and ensure proper product display and merchandising.</li><li>Process sales transactions, handle cash, and manage billing efficiently.</li><li>Address customer queries and provide excellent after-sales service.</li><li>Keep up to date with the latest riding gear, accessories, and trends.</li><li>Assist in inventory management and stock-taking.</li><li>Maintain cleanliness and organization of the store.</li></ul> Requirements:<ul><li>Previous experience in retail sales, preferably in riding gear, apparel, or automotive accessories.</li><li>Passion for motorcycles and knowledge of riding accessories is a plus.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work in a fast-paced retail environment.</li><li>Customer service-oriented with a proactive sales approach.</li><li>Basic computer skills for billing and inventory management.</li><li>Ability to work flexible hours, including weekends and holidays.</li></ul> Preferred Qualifications:<ul><li>Experience in a similar industry (motorcycle accessories, riding gear, or automotive retail).</li><li>Knowledge of different types of helmets, jackets, gloves, and other riding accessories.</li><li>Enthusiasm for biking and engaging with the riding community.</li></ul> Benefits:<ul><li>Competitive salary with incentives.</li><li>Employee discounts on products.</li><li>Opportunities for career growth and training.</li><li>A dynamic and energetic work environment.</li></ul> If you have a passion for motorcycles and enjoy interacting with customers, wed love to have you on our team!

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