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<h2>Job description</h2>I am hiring for Chat Analyst for Chandigarh IT Park. Shift type: Rotational/Night. Fresher/Experienced both can apply. Roles &amp; Responsibility: 1.Assist the customers on queries regarding their Products and Services via CHAT2.Troubleshooting of technical issues related to customer’s servicesRefer unresolved customer grievances to designated departments for further investigation3.Meet process expectations with high quality standards and adherence to SLAs4.Communicate effectively and close looping with client in case of observations5.Updating status in internal as well as client tools Interested/eligible candidates can share their CVs at sheetal@regalrich.com or WhatsApp at 7018410618. Thanks &amp; Regards Sheetal Sharma

Freight Broker Job Description 	 	 Job Purpose: -	 	 Freight Broker serves as a liaison between shippers and carriers to secure transportation of goods. Freight Brokers do marketing to attract new customers, pair customers with freight carriers, book orders and line carriers up for loading.	 	 Job Locations: - 	 	 Gurgaon, Mohali, Chandigarh	 	 Job Timings: - 	 	 Night Shifts	 	 Education Requirements: -	 	 Bachelor’s Degree or Equivalent or specific relevant experience	 	 Salary Structure:-	 	 20-35K + incentives	 	 Experience Requirements: -	 	 Minimum 6 months to 4 years of experience into US Logistics or in other domains. 	 	 Excellent Written & Verbal Communication Skills	 	 Team Player	 	 Quick Follow Through	 	 Good Interpersonal Skills	 	 Demonstrated ability to meet sales target.	 	 Job Duties & Responsibilities: -	 	 Generating leads and attracting new prospects, and developing a sales pipeline.	 	 Identifying and selecting reputable and safe carriers for freight services.	 	 Providing customers with shipping quotes.	 	 Booking orders with carriers.	 	 Assisting to prepare carrier for loads.	 	 Tracking status of loads.	 	 Collaborating with shippers, carriers and dispatchers to manage scheduled collections and drop-offs.	 	 Keeping accurate record of relevant activities.	 	 Updating customers on the status of shipments, and assisting with other inquiries.	 	 Require 100 out bound calls to customers on daily basis.	 	 Contact Details: -	 	 Ms. Sheetal Sharma 	 	 Mobile - +91-7018410618	 	 E-Mail – Sheetal@regalrich.com	 	 Web – www.regalrich.com

Regal Rich

Chat Analyst

Freight Broker