Relationship Manager

Location: Noida Sec 63

Qualification:

any graduation with 2 yr experience

Salary package: 6.5LPA

Job Summary:

The ideal candidate will be the point of contact for customers. This candidate will keep schedules, provide feedback, documentation and information in order to facilitate team activity. They will also work closely with sales teams to maximize performance.

Key Responsibilities

• Coordinate sales teams
• Assure quality of sales related equipment and update if necessary
• Monitor team's progress, identify shortcomings, and propose improvements
• To consolidate reports of day to day sales activities of respective zone
• Organized and possess a high level of administration ability to effectively manage paperwork
• Coordinating with customers for pre and post-dispatch formalities
• Follow-up for payment as per agreed terms
• Utilize company resources to develop a filing system that keeps all active sales files available digitally and in hard copy form.
• To meet customers after the finalization of order and discuss all terms & conditions in front of sales person so that no confusion will be there at the time of final payment collection
• Develops strong customer relationship through appropriate client communication and the use of Professional, Courteous and Ethical Interpersonal Interaction
• Ability to do multitask

Skills

• Well-organized with an aptitude in problem-solving
• Exceptional communication, negotiation, and problem-solving capabilities
• Proficiency in customer relationship management (CRM) tools
• Analytical skills to interpret data and make informed decisions.
• Ability to work under pressure and maintain a customer-first attitude.

Key Competencies:

1. Customer Focus: A deep understanding of customer needs and expectations.
2. Empathy: The ability to handle sensitive situations with care and professionalism.
3. Accountability: A results-oriented approach to meet organizational goals.
4. Adaptability: Flexibility to handle dynamic situations and client expectations.

Benefits:

• Competitive salary package up to ₹6.5 LPA.
• Health insurance and other benefits.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.