JOB DESCRIPTION FOR FRONT OFFICE EXECUTIVE / RECEPTIONIST

We are looking for a Front Office Executive with Excellent Communication Skills, Energetic and

Process driven.

Job Title: Front Office Executive / Receptionist

Job Location: Turbhe

Position: Full Time

Work Timings: Regular hours will be (9:00 AM to 6:00 PM IST), 6 Days a Week

Salary Range: Max: 2.40 LPA

Must possess high energy and professional demeanor.

Job Description

 Attending all Incoming/Outgoing calls (Internal/External) via EPBAX system and

forwarding the same to concerned person/department.

 Ensuring the list of Staff extensions and mobile numbers updation. Assigning extensions

as per the list shared by Admin team.

 Co-ordination for maintenance of office equipment’s such as printer machines,

Telephones, Booking Tools etc.; ensure office equipment’s are functional in proper

condition, in case of any issue inform IT dept. and ensure it’s operational.

 Front office area - Managing Front Office daily Operations.

 Performing routine office necessary operations /Any Ad-hoc tasks as assigned.

 Keeping 3rd party staff attendance muster records up to date.

 Co-ordination for activities of Office staff such as updation of First Aid Kit,

Shifting/Packing requested.

 Updation of appointment calendars, Co-ordination in scheduling

meetings/appointments with Admin team and Secretaries.

 Maintaining Inventory Records.(Pantry/Cafeteria/Housekeeping/Toiletries, etc).

 Maintaining and Recording technical calls in coordination with site MST.

 Assistance in Admin activities as and when required.

Must Skills:

 Prior experience with 4/5 star Hotels

 Excellent English communication skills (verbal and written)

 Good presentation

 Hospitality attitude, customer-centric

 Knowledge/Experience of some Booking Engines/Hotel PMS

 Good skills in general computers operations (excel, word, PPT, etc)

 Multi-tasking, Peoples Person, Teamwork

 Creative, Self-Driven, Self-Initiator