<ul><li>Handle inbound and outbound calls efficiently, aiming to resolve customer inquiries, provide information, or address concerns.</li><li>Meet or exceed daily call volume targets, averaging between 300-350 calls per day.</li><li>Demonstrate excellent communication skills to ensure clear and effective interactions with customers.</li><li>Uphold company standards for customer service quality, p

Develop, maintain, and enhance chatbot intents and features using Amazon Lex.Write and optimize AWS Lambda functions in Python3 for chatbot fulfillment.Work within an Agile methodology framework, actively participating in sprints, standups, and planning sessions.Collaborate with the technical lead to follow established patterns and best practices, while also bringing innova

Rayvti emerges as a pioneering staffing firm. Our mission transcends mere recruitment – it's about curating unparalleled excellence in staffing solutions. We are dedicated to empowering businesses and individuals by offering comprehensive support that transcends conventional staffing norms. Our commitment extends beyond mere placements; we aspire to elevate the lifestyle and success quotient of our clientele.

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Rayvti

Customer Service Representative

Chatbot Developer