Rapid Works is a young company and started its business operation with Permanent Staffing Solutions as its core competency. Our main focus is to keep it simple and cost effective. Our objective is to provide HR Solutions of International standards through value added services. Rapid Works are committed to provide high-end consultancy services to our esteemed clients in terms of Temp Staffing, Recruitment, Payroll Processing, Background Checks and Verification. Rapid Works serves both large and small organizations across all industry sectors through our brands and offerings. We operate in the IT, ITES, BPO, KPO, Marketing, Financial Services, Telecom and Banking.

International Voice Process Should be comfortable with Night shiftWork From OfficeComfortable with 6days of WorkingIn this role, you are required to solve routine problems, largely through precedent and referral to general guidelinesCandidate expected interactions are within Candidate team and direct supervisorCandidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work.Candidate will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required. Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists&nbsp;&nbsp;Responsibilities<ul><li>Communicate with customers via phone, email and chat</li><li>Provide knowledgeable answers to questions about product, pricing and availability</li><li>Work with internal departments to meet customer's needs</li></ul> Qualifications<ul><li>At least 0 - 8 years' of relevant work experience</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills</li><li>Ability to multi-task, organize, and prioritize work</li></ul>

Identifies, investigates, and resolves users problems with computer software and hardware. Fields support chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns. Identifies, investigates, and resolves users problems with computer software and hardware. Fields support chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns.

Rapid Works

Customer Support Freshers

Customer Support Freshers

Customer Service Representative

Technical Chat Support

Voice Process Excellent communication