Company Overview

Rao Consultants is a prominent name in Gujarat, known for its outstanding services in facilitating overseas travel, education, and settlement opportunities. Founded by Mrs. Urmila Rao, the company has assisted over one lakh students in pursuing their international education dreams. With a dedicated team of over 300 professionals, Rao Consultants has expanded its reach globally, providing expert visa consulting and exam preparation services. Headquartered in Ahmedabad, the company strives to make global aspirations a reality.

Job Overview

Rao Consultants is seeking a dedicated and knowledgeable International Travel Consultant at our Ahmedabad headquarters. This mid-level, full-time position requires expertise in international ticketing and insurance. The ideal candidate will assist clients in planning and organizing their travel itineraries, ensuring a seamless and efficient travel experience. This role demands excellent communication skills and attention to detail to cater to the needs of our diverse clientele.

Qualifications and Skills

• Proven experience in the travel industry, with a strong understanding of international ticketing processes and regulations.
• Excellent knowledge of travel insurance options, policies, and claims processing to effectively advise clients on the best choices.
• Exceptional communication skills to engage with clients and provide superior customer service and ensure all queries are addressed promptly.
• Strong organizational skills with the ability to manage multiple client itineraries and travel documentation efficiently.
• Ability to work collaboratively in a fast-paced environment, contributing to the team's success through flexible handling of tasks.
• Familiarity with global travel destinations, including cultural knowledge and travel advisories, to offer expert guidance to clients.
• Detail-oriented mindset, ensuring accuracy in handling travel bookings, itineraries, and related documents.
• Proficiency in using travel and booking software systems to manage client reservations and travel arrangements seamlessly.

Roles and Responsibilities

• Assist clients in planning and booking international travel tickets, providing comprehensive travel solutions tailored to their needs.
• Advise clients on travel insurance policies, facilitating the selection and purchase of appropriate coverage for their journeys.
• Manage and resolve travel-related issues promptly and efficiently, ensuring customer satisfaction at every stage of the travel process.
• Coordinate with airlines, travel vendors, and third-party service providers to confirm reservations and manage client itineraries.
• Stay updated with the latest travel advisories, visa requirements, and global destination insights to offer accurate information.
• Maintain detailed client records, updating them regularly to reflect changes in travel plans and preferences.
• Collaborate with the visa consulting team to integrate travel and visa processes for students and other travel clients.
• Contribute to business growth by identifying opportunities to improve service offerings and client experiences in international travel.