Company Overview

Rankmantra is a leading IT service and consultancy company with its headquarters in the vibrant city of Dehradun. With a passion for innovation and a focus on customer satisfaction, Rankmantra offers a wide range of IT services that help businesses grow and succeed in the digital age. We currently have 11-50 employees and our website is https://rankmantra.com/.

Job Overview

We are looking for female candidates for the position of Tele Caller. As a Tele Caller, you will be responsible for making outbound calls to potential customers and providing them with information about our products and services. This is a full-time position based in Dehradun, Uttarakhand, India, and is suitable for freshers with less than 1 year of experience.

Qualifications and Skills

• Excellent verbal communication skills
• Good listening skills
• Ability to convince and persuade customers
• Strong customer service orientation
• Basic computer knowledge
• Ability to work in a team
• Positive attitude and high energy levels
• Fluency in English and Hindi
• Prior experience in telemarketing or customer service will be an added advantage

Roles and Responsibilities

• Make outbound calls to potential customers and introduce them to our products and services
• Provide detailed information about the features and benefits of our products
• Answer customer questions and address their concerns
• Maintain a database of customer information and update it regularly
• Follow up with potential customers and schedule appointments for the sales team
• Collaborate with the sales team to identify new business opportunities
• Stay updated on industry trends and competitors' offerings