Responsibilities

• Communicate with customers: Respond to inquiries, provide information, and resolve issues 
• Analyze customer data: Identify patterns and insights to improve customer experience 
• Develop strategies: Create plans to meet customer needs and expectations 
• Collaborate with other departments: Work with sales, marketing, and customer service to improve customer experience 
• Manage customer accounts: Manage high-profile accounts and partnerships 
• Manage customer communications: Use emails, newsletters, and social media to keep customers informed 
• Promote the company: Participate in events and trade fairs to promote products and services 
• Train staff: Help staff improve service and meet customer needs 
• Develo