Below mentioned is the requirement for Voice hiring, please help me to get the resumes only from International Call Center ( UK /US ) background

 Client - Accenture

·         Contract Duration – 6 months

·         No of Positions – multiple ( ongoing)

·         Interview rounds – CX Screening >> Versant (58 & above) >> CD >> Ops

·         Location - Return to the office (work from office mandatory) – therefore Bangalore-based candidates ONLY.

·         Level – 12

·         Shift time - Mandatory working on Night Shift (US / UK Shift)

·         Working days - Rotational work week” (Should be flexible to work for 6 days a week as per business requirement)

·         Fully vaccinated

·         Education - Graduates & Undergraduates ( with International Voice Exp ) 

·         Flexible to switch activities and roles internally within a process and within the deal/project.

 Job description:

International Voice Process

Responsibilities:

Ø  In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines

Ø  Candidate expected interactions are within the Candidate team and direct supervisor

Ø  Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate’s work

Ø  Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders

Ø  Candidate will be required to help in the overheal team's workload by managing Candidate deliverables and help the team when required

Ø  Candidate will be an individual contributor as a part helping team, with a predetermined focused scope of work