Position Summary

The role of the Senior Developer, SAP is to provide exceptional remote-based support for mission-

critical SAP applications as part of our global customer support team. The position has the

responsibility for researching, troubleshooting and supporting of multiple SAP modules for our

global clients who use both 4.x and ECC environments. The role of the Support Engineer, SAP ABAP

requires the expertise and skills to diagnose serious issues; then develop, test, package and deliver

fixes for such issues in complex, integrated and highly-configured environments.

Essential Duties and Responsibilities

 Understanding the needs and requirements of the clients by coordinating with their

representatives and seeking clarity on every minute detail in order to provide the best

possible solution.

 Consulting with professionals from other departments and those working on specific SAP

modules such as HCM and Others to ensure a consistent experience to the various users on

the client's side.

 Writing the code using ABAP programming language on the basis of the blueprint provided

by the clients and performing regular tests on the usability of the code.

 Ensuring that all programs are completed in schedule as per the client's guidelines and

allocating appropriate resources to achieve this.

 Providing technical support to the end users in the form of troubleshooting guidelines and

modifications to the system after it has been delivered. Training the end users and client

representatives is also performed at this stage of the SAP ABAP software life cycle.

 To stay updated with the latest technological advancement and changes in the world of SAP

development and adapting to these changes by self-training and research work.

 Good experience developing and delivering enhancements under HCM Area

Additional Duties and Responsibilities

 Other job related duties and responsibilities may be assigned from time to time

Location

 Hyderabad - India

Education

 Bachelor Degree in Computer Science or related field or equivalent experience.

Language

 Fluent English in mandatory, any other languages a plus.

Experience

 6+ years’ experience in the field of ABAP programming and SAP modules

 6+ years knowledge of SAP systems such as HCM is also required

 Prior experience in object-oriented programming, ABAP lists and other related fields

 A track record of successful bug free codes written for clients

 Deep working knowledge and understanding of supporting business processes

 Analytical, logical problem resolution skills

 SAP certification(s) preferred

Skills

 Good analytical and problem solving skills in order to carry out their daily functions

effectively.

 Superb technical trouble-shooting skills ability to debug code and the tenacity for complex

problem solving

 Passionate focus on customer support and the ability to build long term, successful working

relationships with Clients

 Strong knowledge of key application functionality, tables and relationships

 Deep knowledge of SAP customization/extension methodologies

 Excellent development skills using SAP toolset

 Excellent interpersonal, presentation and communication skills – verbal & written

 Fluency in both English;

Preferred Qualifications

 The best candidates will have extensive knowledge of multiple SAP modules across releases

(4.x & ECC) including proficiency with SAP product module/suite business processes,

navigation mechanics, configuration requirements, integration with other modules and

knowledge of underlying technology

 Knowledge of any Country Specific Solutions would be an advantage

 A consulting background, while not mandatory, would be useful

 Experience with localizations and global implementations would be an advantage