What we are looking for in a candidate:

 Responsible for managing the operations seamlessly and timely SLA delivery along with

maintaining high levels of employee and customer satisfaction

 Insurance Sales (Health/Motor/Life) – Preferred

 Establish & Manage Relationships / Engagement with the Clients.

 Oversight of team – organizes resources, sets goals, call out strategy from Executives and client

on a day to day basis, reporting responsibilities

 Managing day to day Sales targets (B2C Sales)

 Doing field visits with team

 To monitor and document work schedule of staff and absences.

 Build strong partnership with the client by growing and nurturing the existing relationships to

ensure operational cohesion & effective foundation for future growth

 Taking weekly and monthly calls with clients to understand the expectations from the teams and

provided updates

 Ensure that all audit related issues are brought to a close

 Identify and drive continuous improvements and initiatives in process

 Coach & mentor Team lead so that they are able to manage their teams better

 To ensure that all internal customer queries are followed up on a timely basis

 Collaborate with internal teams.

 To be the Key contact for all problems and queries with specific business assigned.

 Take on special projects as per business need

 Action Oriented, Integrity and Trust, Perseverance

 Command Skills, Problem Solving, Drive for results, Standing along and Directing Others

 Managing & measuring work

 Ability to handle sales pressure

 Excellent verbal and written communications skills

 Strong external and management reporting skills

Desired Skills and Experience-

 Proficiency in team management skills to hold meetings and conduct performance reviews

to help employees meet Performance Targets

 Proficiency in employee development to assist employees in meeting the Performance

Targets through Hiring, Coaching & Mentoring

 Insurance (Health/Motor/Life) Sales

 Ability to calibrate employee performance to the Performance Targets through monitoring

and Coaching

 Ability to communicate and resolve issues that affect Performance Criteria

 Ability to lead employees on their team to performance of the Performance Criteria

 Demonstrated language fluency in English

What do we offer?

 Endless growth opportunities

 GMC- Group medical coverage

 Gratuity is paid as per applicable law which is over and above total offered CTC

ISMS Responsibilities:

 Follow the instructions of Function Heads, operate systems on behalf of Function Heads, and

serve users authorized by Function Heads;

 Provide technical consulting assistance to Function Heads so that information systems can

be built and run to best meet business objective;

 Ensure the safeguarding of information in their possession;

 Accepts responsibilities for the operation and protection of information assets; and

 Perform the work as delegated by the by the Function Head