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Senior Process Associate

Mohali
Full-Time
Junior: 1 to 3 years
20K - 38K (Per Month)
Posted on Apr 28 2025

About the Job

Skills

Customer relationship management (CRM) systems
Business process improvement
Vendor Coordination (Transporters)
Client Communication & Updates
Issue Resolution & Escalation Handling
Documentation & Process Compliance

 Experience Required: 1–3 years in logistics operations or transport coordination

Education: Graduate (Logistics, Sales/Marketing, or related field preferred)


Position Overview

We are looking for a detail-oriented and dependable Process Associate. The role involves coordination with transport vendors, internal teams, and direct client communication to ensure smooth movement of containers. Ideal candidates will bring a service-first mindset and process discipline to support operational excellence.


Key Responsibilities & KPIs

Container Movement Coordination

Timely dispatch and arrival tracking

Client Communication & Updates

Proactive client updates

Vendor Coordination (Transporters)

Smooth pick-up/delivery execution

Daily Operations Reporting

Accurate reporting and data logging

Documentation & Process Compliance

100% adherence to SOP and documentation

Issue Resolution & Escalation Handling

Fast turnaround for delays/issues 


Qualifications & Skills

Experience

1–3 years in logistics operations, sales or any US process

Client Handling

Strong communication skills for client coordination and service delivery

Tools Proficiency

Excel,google suite

Soft Skills

Time management, problem-solving, multitasking under pressure


About Quantus Freight Solutions

Quantus Freight Solutions is a fast-scaling logistics leader, known for precision-driven execution and agile, high-impact teams. We specialize in providing premium freight and container movement services across global trade routes.

Visit us at www.quantusfreight.com


Are you ready to keep movements seamless and clients satisfied?

Be the backbone of execution at Quantus Freight Solutions.



About the company

Empowering Businesses with Seamless Supply Chain Solutions With our commitment to excellence and innovative approach, we streamline transportation, warehousing, and freight forwarding to drive your success forward. Let us be your trusted partner in navigating the complexities of global logistics, ensuring efficiency, reliability, and peace of mind every step of the way. Connect with us to unloc ...Show More

Industry

Transportation, Logistics...

Company Size

11-50 Employees

Headquarter

Mohali, Punjab

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