Profile: - Presales Executive

Salary: - As per company standard

Rotational Shift - 6 days working

Company Website: www.qispine.com

About us:

QI Spine is a disruptive Health Tech player that is solving the world’s Spine Care problem through Data Intelligence. In an era where popping medicines and being recommended surgery has become a common practice, QI Spine has changed the face of the game. With an algorithm developed over 12 years across millions of cases, it has treated back & neck issues in a most efficient and long-lasting approach.

Responsibilities and Duties:

• Identify valid enquiries of patients calling and fix an appointment with our Clinics in India.
• Obtains customer information by answering telephone calls; probing them and fix the first consultation 
• Ensuring correct information is delivered to patients during their first consultation.
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that they feel supported and value, Convincing Power
• Understand caller’s conditions and empathize helping them with appointments.
• Informs Patients by explaining procedures; answering questions; providing information.
• Engaging in active listening with callers, confirming or clarifying information and diffusing difficult situations, as needed.

Kindly share your updated resume on hasti.dedhia@qispine.com.