Company Overview

PVR Limited, established in 1995 through a joint venture between Priya Exhibitors Private Limited and Village Roadshow Limited, stands as the most admired multiplex chain in India. Pioneering the multiplex revolution with its first cinema in New Delhi in 1997, PVR now operates 750+ screens across over 160 properties in 65+ cities. Focused on delivering superior ambiance and service standards, PVR ensures unparalleled cinema experiences. Headquartered in Gurugram, Haryana, PVR proudly employs over 10,001 individuals.

Job Overview

This is an exciting opportunity for a fresher to join PVR Limited in a full-time position as a Counter Sales representative located in Hyderabad or Visakhapatnam. In this role, the individual will be responsible for delivering high-quality customer service, engaging with customers to enhance their cinema experience, and managing point-of-sale transactions efficiently. Experience is not mandatory, making it ideal for those eager to start their career journey.

Qualifications and Skills

• Proficiency in operating point of sale systems to ensure accurate billing and efficient transaction processing.
• Demonstrated excellence in customer service, with a focus on meeting and exceeding customer expectations.
• Strong product knowledge to provide informed recommendations and enhance customer satisfaction.
• Basic cash handling skills to manage transactions, ensure accuracy, and maintain cash register integrity.
• Experience in inventory management to monitor stock levels and report any discrepancies promptly.
• Application of upselling techniques to maximize sales potential and increase customer purchase value.
• Effective communication skills for engaging with customers and other team members professionally.
• Problem-solving abilities to address customer inquiries and concerns efficiently and effectively.

Roles and Responsibilities

• Engage professionally with customers, greeting them, and assisting with their inquiries to enhance their overall experience.
• Manage point-of-sale transactions accurately, including billing, payment, and ensuring correct pricing.
• Maintain product knowledge to answer questions, make recommendations, and promote special offers.
• Handle cash transactions meticulously and reconcile cash drawers at the end of each shift.
• Monitor inventory levels regularly and report restocking requirements to prevent supply shortages.
• Implement upselling strategies to increase average sales per customer and promote featured products.
• Communicate effectively and collaborate with team members to ensure a seamless operation.
• Address customer issues and resolve them promptly, escalating to higher management when necessary.