we have opening for CSO

Products: Liability/Current Account / Savings Account

Location:

Alathur

Papanad

Pattukkottai

Pattukkottai

Peravurani

Papanasam

Thirukkattupalli

Trichy Main

Vilangudi

Vilangudi

Tanjore

Gandhigramam

CSO – Customer Service Officer Job Purpose Responsible for retention of customers by providing best services and achieving new customer acquisition. Key Accountabilities

1. Deepening, Retention of customers across all products by providing best services, which is measurable through increase in ETB Book balance movement and achieving of new customer acquisition.

2. Sourcing of asset products including JDL renewal & NTB and other asset products. 3. Term Deposit book growth - incremental and NTB.

4. Increase of Fee Income by Forex fee income and cross selling of TPP. 5. Digital onboarding of customers Job Duties & responsibilities

1. AML/KYC/RE-KYC & Other operational & compliance adherence

2. Ensure timely completion of training modules assigned.

3. Ensure complaints are responded to and addressed in a timely manner.

4. Handling of inventories, secured stationaries, customer deliverables as per process and ensure its stored in dual custody.

5. Compliance to audit observations. Required Experience • 2 – 5 years of experience in Teller/Authoriser/Cashier/Cross selling/Front end

Interested Candidate share your Resume to uthayalakshmi@provhr.in