Customer Support Representative
Customer Support Representative50
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About the Job
Skills
About ProtonBits – Full Stack Software Product Development Company:
ProtonBits Software Pvt Ltd. is a India-headquartered software product development company with a strong business presence in Eastern Europe and around 10 years of experience in designing, building, streamlining, and supporting complex and large-scale software products.
ProtonBits looking for the experienced candidates to work as Telecaller Executive in Ahmadabad.
Responsibilities:
· Responsible for Telecalling to the clients.
- Manage outgoing and incoming calls.
- Multi-task on various projects which are relevant to the company.
- Document all call information and update the same in Tracker.
- Recognize, document, and alert the management team of trends in customer calls.
- Follow up customer calls where necessary.
Requirements:
- Superior listening, verbal, and written communication skills Mandatory.
- Proficient in relevant computer applications.
- Knowledge of customer service.
- Excellent data entry and typing skills.
- Ability to handle stressful situation appropriately.
- Should know how to work on excel.
Details:
· Job Type: Full-time
· Salary: ₹15,000.00 - ₹20,000.00 per month
· Schedule: Day shift (10 AM to 7 PM)
Experience:
2-4 Years of relevant work experience
Education:
Diploma / Graduate / Post Graduate or Equivalent experience in related field.
Office Address:
809, iSquare Corporate Park, Nr. Shukan Mall, Science City Road, Ahmadabad, Gujarat – 380060
Mob: +91-9898119053
About the company
Industry
IT Services and IT Consul...
Company Size
11-50 Employees
Headquarter
Ahmedabad